Merchant Logo

Safestore Ltd Reviews

Rated
Exceptional

Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions.

Service
4.8
/5

5

4

3

2

1

1,962

218

18

18

35

2,251

ratings over the past year

Displaying all 28,014 reviews
Trusted Customer
11 years ago
Date of purchase: 06/06/2014
The service here is good, I will come here next time.
Trusted Customer
11 years ago
Date of purchase: 05/06/2014
Excellent. Very friendly and very helpful explained how to work lift would recommend your store…
Excellent. Very friendly and very helpful explained how to work lift would recommend your store to all my friends
Trusted Customer
11 years ago
Great
Trusted Customer
11 years ago
Date of purchase: 04/06/2014
Everyone has been very helpful when dealing with the company. Whilst its not a criticism…
Everyone has been very helpful when dealing with the company. Whilst its not a criticism of the service, I have had several names and numbers email about my booking as I have gone a long so wasn't...

Read all
Trusted Customer
11 years ago
as above
Trusted Customer
11 years ago
Date of purchase: 05/06/2014
1st class service
Trusted Customer
11 years ago
Date of purchase: 04/06/2014
most helpful lady everthing explained and lock up exelent
Trusted Customer
11 years ago
Date of purchase: 04/06/2014
Locker was great. Having shopped around for the best price, Safestore were willing to improve…
Locker was great. Having shopped around for the best price, Safestore were willing to improve on their initial price. Being a student every penny counts.
Trusted Customer
11 years ago
Date of purchase: 02/06/2014
Good service, value for money
Trusted Customer
11 years ago
Date of purchase: 04/06/2014
I received an excellent service, from booking to moving, staff very helpful and location is just…
I received an excellent service, from booking to moving, staff very helpful and location is just very handy!
Trusted Customer
11 years ago
Date of purchase: 01/03/2014
Very professional and helpful
Trusted Customer
11 years ago
Date of purchase: 04/06/2014
The price on the webside was different. Because I had to buy other thing. But…
The price on the webside was different. Because I had to buy other thing. But people, organization and space were good.
Merchant Logo
Safestore Ltd
Safestore Ltd
11 years ago
Thank you for taking the time to provide some feedback, it is valued. I am pleased to hear that overall you were pleased with our service and facility, and I will be sure to pass these comments onto our Coventry team. With reference to the difference in price, from what you paid to what you saw on our Website, this is due to the charge of Insurance, which is a service specific to every customer individually, and should have been explained to you in full before moving in - apologies for the mis-communication on our part. Thank you Paul Nicholas Regional Manager Safestore
About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.
Read all
Britannic House, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Safestore Ltd
Safestore is the UK’s No.1 for choice and Europe’s second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 130 stores plus two Business Centres with a further 30 stores in Paris, 15 in Spain, 14 in the Netherlands and 6 in Belgium, with a further 7 stores in Germany under a joint venture agreement with Carlyle, and another 12 stores in Italy with the acquisition of EasyBox with Nuveen following a joint venture agreement.