How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Safeguard Self Storage Reviews

https://www.safeguardit.com/

Safeguard has been providing storage solutions since 1989. With 75 locations we are a premiere self storage provider in the US.

Service

ratings over the past year

Displaying all 747 reviews

Trusted Customer

5 years ago

great customer service

Anthony

Safeguard Self Storage

5 years ago

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.

Trusted Customer

5 years ago

No hassle Customer Service!!!!!!

Gil

Safeguard Self Storage

5 years ago

Hello and thank you for taking the time to provide this feedback! We strive for 100% customer satisfaction and I am pleased that you received this level of service. Please let us know if we can be of further service and have a great day!! Gil Beres Area Manager Safeguard Self Storage

Trusted Customer

5 years ago

Friendly staff

Kevin

Safeguard Self Storage

5 years ago

Thanks so much for your comments

Dassha

5 years ago

What Dassha said about Safeguard Self Storage:

If I could rate a zero I would, I was bombarded, threatened by rude staff

The staff threatened me telling me that I’m being accused of promotional abuse because I bought things from my family member that they didn’t want and I opened up my own unit in my name, I was told I...

Andy

Safeguard Self Storage

5 years ago

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact me at your earliest convenience, by phone or through email. Andy M. Khan Regional Vice President Contact information can be obtained via the local office

Katherine

Ozone Park

5 years ago

What Katherine said about Safeguard Self Storage:

Excellent Service

Steven

Ozone Park, Queens

5 years ago

What Steven said about Safeguard Self Storage:

Facility is clean, easily accessible and the staff is very helpful.

Excellent storage facility at a reasonable price. Made moving and storage easy and less stressful.

Miguel A

5 years ago

What Miguel A said about Safeguard Self Storage:

Lulu is one of a kind, Great customer service skills

Trusted Customer

5 years ago

Good Customer Service

Tony

Safeguard Self Storage

5 years ago

Thank you for your reply; we are so glad we could help you out!

Trusted Customer

5 years ago

They keep a clean Storage and Protects my things for me

They Keep a clean facility and my things are protected there.

Susan

Safeguard Self Storage

5 years ago

Thank you for your kind words and this wonderful review! Have a great day!

Arooba

5 years ago

What Arooba said about Safeguard Self Storage:

Bad service

The receptionist asked me for my whole social security number over the phone , that is very inappropriate! And then he took my money over three weeks ago and I never received my money back YET !...

Andy

Safeguard Self Storage

5 years ago

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo