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Safeguard Self Storage Reviews | Customer Service Reviews for https://www.feefo.com/reviews/safeguard-self-storage | Feefo

Displaying all 747 reviews

edward

5 years ago

What edward said about Safeguard Self Storage:

Two thumbs up

They were very professional and the service was great as well as prompt and informative. I would definitely recommend you to a friend.

Tony

Safeguard Self Storage

5 years ago

Thank you for your great review and your business!

RICHARD

5 years ago

What RICHARD said about Safeguard Self Storage:

Modern, clean, and convenient!

Very modern, clean and convenient. The use of hand trucks was a life saver.

Susan

Safeguard Self Storage

5 years ago

Thanks for taking your time to give us a great review! Have a great day!

Lori D

East Rockaway , NY

5 years ago

What Lori D said about Safeguard Self Storage:

Good

Excellent service, clean and have had great experience staff.

Andy

Safeguard Self Storage

5 years ago

Thank you so much for your review. We appreciate your business.

Iris

5 years ago

What Iris said about Safeguard Self Storage:

Very polite very helpful very clean n the deals are great Thank You soo much

Bernadette

Safeguard Self Storage

5 years ago

Thank you so much for taking the time to share your positive experience. Have a great day!

LINA

5 years ago

What LINA said about Safeguard Self Storage:

Happy with the service!

Susan

Safeguard Self Storage

5 years ago

Thanks so much for your positive review. Hope you have a great day!

SOFIA

5 years ago

What SOFIA said about Safeguard Self Storage:

Homeless allowed to stay & live

Homeless lady lays down in the hallway - Manager says he cannot do anything about it. I feel very unsafe and uncomfortable being in my storage unit.

Anthony

Safeguard Self Storage

5 years ago

Sofia, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please feel free to contact me at 305-573-4591.

SOFIA

5 years ago

I believe the manager of the storage told me her name is Janet. I feel horrible that she is homeless and I understand that homeless people need a place to put their belongings. However, I am a young girl and am trying to run my business with my inventory in the storage space with Safeguard. Whenever I go early in the morning, or later at night she is always there with pill bottles on the floor, and she just lays down in the hallway. I don't feel safe, even though she seems harmless. What can we do about this?

Anthony

Safeguard Self Storage

5 years ago

Sofia, its our priority that ensure the safety of all clients renting at Safeguard Self Storage. We perform daily walk-throughs and review the activity log to ensure everyone is following rules and regulation as per the lease agreement. This client hasn't broken any rules thus far. We will continue to closely monitor everyone's activity.

Summiyah

5 years ago

What Summiyah said about Safeguard Self Storage:

Douglas was so helpful!

This is my first time using and renting a storage unit. I had no idea about anything but Douglas was so helpful, patient and professional. He helped me with the paperwork which was a breeze and also...

Trusted Customer

5 years ago

Attendant wasn’t present for more than three hours in the middle of a working business day

Bernadette

Safeguard Self Storage

5 years ago

Hello, We are sorry to hear you didn't have a positive experience during your last visit. We would like to discuss further with the hope that we can turn your view around. Please email bbonilla@safeguardit.com and/or henry.ramos@safeguardit.com.

Lorraine

5 years ago

What Lorraine said about Safeguard Self Storage:

Excellent facility

The facilities were very clean. I liked that the units were inside and didn’t have to contend with the weather if it was bad. The employee was very helpful and thorough with the information needed...

Andy

Safeguard Self Storage

5 years ago

Thank you so much for your review. We appreciate your business.

Mike

5 years ago

What Mike said about Safeguard Self Storage:

no problems

Gil

Safeguard Self Storage

5 years ago

Hello, Thanks so much for providing this valuable feedback. We always strive for 100% customer satisfaction. Have a great day!! Gil Beres Area Manager Safeguard Self Storage

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