Merchant Logo

Runners Need Reviews

Rated
Exceptional

94%

service satisfaction

95%

delivery satisfaction

98%

recommends

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

1,207

216

30

10

20

1,483

ratings over the past year

Displaying all 32,395 reviews
Trusted Customer
2 hours ago
Date of purchase: 14/08/2025

Recommends

fantastic, sales assistant had amazing product knowledge, advice and patience. didn't think this kind of customer service existed anymore
Product reviews

0
Share
TC
Tiago Calmon
9 hours ago
Date of purchase: 16/08/2025

Recommends

Product reviews
0
Share
Trusted Customer
15 hours ago
Date of purchase: 12/08/2025

Recommends

Very knowledgeable. Takes the time to suggest the right shoes for you to try
Product reviews

0
Share
TS
Tim Swarbrick
UK
16 hours ago
Date of purchase: 16/08/2025

Recommends

What Tim Swarbrick said about Runners Need:
All good..
Product reviews

0
Share
Trusted Customer
1 day ago
Date of purchase: 15/08/2025

Satisfied with delivery

Recommends

Product reviews
0
Share
Trusted Customer
2 days ago
Date of purchase: 10/08/2025

Recommends

Satisfied with service

0
Share
KL
Keith lambeth
Dartmoor
3 days ago
Date of purchase: 13/08/2025

Recommends

Satisfied with service

What Keith lambeth said about Runners Need:
Better than average staff knowledge
Product reviews

0
Share
SC
Shane Cole
Portsmouth
4 days ago
Date of purchase: 09/08/2025

Dissatisfied with delivery

Recommends

Dissatisfied with service

What Shane Cole said about Runners Need:
Initially i had just the automated response from them, after speaking with a customer service representative, they agreed that my order was lost by Evri. After filling out an online exclaimer they...

Read all
0
Share
Trusted Customer
4 days ago
Date of purchase: 11/08/2025

Recommends

Satisfied with service

0
Share
HW
Hayden Wakelin
Wolverhampton
4 days ago
Date of purchase: 11/08/2025

Satisfied with delivery

Recommends

Product reviews

0
Share
About Runners Need
Runners Need is built on a philosophy of inspiration and self-improvement, coupled with the belief that it’s never too late to start running. Our founder, Chris Bould, instantly recognised the mental and physical benefits, and his personal discovery formed the foundation of Runners Need, the brand we know and love today. Now, with more than 50 stores and over 8 million active runners across the UK, we’re continuing our journey to inspire the next generation of runners, and we want you to join us.
Read all
Unit 11 Kemble Business Park, Crudwell, Malmesbury, Wiltshire, Wiltshire, SN16 9SH, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Runners Need
Runners Need is built on a philosophy of inspiration and self-improvement, coupled with the belief that it’s never too late to start running. Our founder, Chris Bould, instantly recognised the mental and physical benefits, and his personal discovery formed the foundation of Runners Need, the brand we know and love today. Now, with more than 50 stores and over 8 million active runners across the UK, we’re continuing our journey to inspire the next generation of runners, and we want you to join us.