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Runners Need Reviews

Rated
Exceptional

93%

service satisfaction

95%

delivery satisfaction

98%

recommends

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

1,203

215

31

10

18

1,477

ratings over the past year

Displaying all 32,407 reviews
Trusted Customer
7 hours ago
Date of purchase: 15/08/2025

Recommends

Product reviews
0
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AS
Andrew Stone
Paignton
8 hours ago
Date of purchase: 15/08/2025

Satisfied with delivery

Recommends

What Andrew Stone said about Runners Need:
Excellent service end to end.
Product reviews

0
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Trusted Customer
8 hours ago
Date of purchase: 19/08/2025

Satisfied with delivery

Recommends

Very helpful and informative.
Product reviews

0
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Trusted Customer
1 day ago
Date of purchase: 14/08/2025

Recommends

Satisfied with service

The guy helped me find a white comfortable trainer I could wear for a cruise. I usually wear running shoes, Brooks Ghosts or Ortholite ASICS, due to undiagnosed arthritis (pain) I think. I am a wide...

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Trusted Customer
1 day ago
Date of purchase: 13/08/2025

Recommends

Satisfied with service

Very friendly staff. Knowledgeable but not overbearing. Good stock in the shop.
Product reviews

0
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EL
Ella
London
1 day ago
Date of purchase: 18/08/2025

Satisfied with delivery

Does not recommend

Dissatisfied with service

What Ella said about Runners Need:
Not much of a range in colourways especially for bigger sizes so I ended up having to choose the only option and wasn't that keen on the colour. I also wasn't that impressed with the gait analysis...

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PA
Paul Ambrose
Farnham
1 day ago
Date of purchase: 17/08/2025

Satisfied with delivery

Recommends

Product reviews

0
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IP
Ivo Prochazka
London
1 day ago
Date of purchase: 14/08/2025

Satisfied with delivery

Recommends

Product reviews

0
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Trusted Customer
1 day ago
Date of purchase: 14/08/2025

Satisfied with service

Satisfied with delivery

Recommends

I ordered a shoe and It wasn’t for me , the return policy was excellent and efficient.
Product reviews

0
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Trusted Customer
1 day ago
Date of purchase: 18/08/2025

Satisfied with delivery

Recommends

Excellent service and extremely quick delivery.
Product reviews
0
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About Runners Need
Runners Need is built on a philosophy of inspiration and self-improvement, coupled with the belief that it’s never too late to start running. Our founder, Chris Bould, instantly recognised the mental and physical benefits, and his personal discovery formed the foundation of Runners Need, the brand we know and love today. Now, with more than 50 stores and over 8 million active runners across the UK, we’re continuing our journey to inspire the next generation of runners, and we want you to join us.
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Unit 11 Kemble Business Park, Crudwell, Malmesbury, Wiltshire, Wiltshire, SN16 9SH, United Kingdom
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About Runners Need
Runners Need is built on a philosophy of inspiration and self-improvement, coupled with the belief that it’s never too late to start running. Our founder, Chris Bould, instantly recognised the mental and physical benefits, and his personal discovery formed the foundation of Runners Need, the brand we know and love today. Now, with more than 50 stores and over 8 million active runners across the UK, we’re continuing our journey to inspire the next generation of runners, and we want you to join us.