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Runners Need Reviews

https://www.runnersneed.com/
Rated
Exceptional

94%

service satisfaction

95%

delivery satisfaction

98%

recommends

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

1,201

214

31

10

18

1,474

ratings over the past year

Displaying all 32,404 reviews
Trusted Customer
17 hours ago
Date of purchase: 14/08/2025

Recommends

Satisfied with service

The guy helped me find a white comfortable trainer I could wear for a cruise. I usually wear running shoes, Brooks Ghosts or Ortholite ASICS, due to undiagnosed arthritis (pain) I think. I am a wide...

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Product reviews

0
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Trusted Customer
17 hours ago
Date of purchase: 13/08/2025

Recommends

Satisfied with service

Very friendly staff. Knowledgeable but not overbearing. Good stock in the shop.
Product reviews

0
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EL
Ella
London
18 hours ago
Date of purchase: 18/08/2025

Satisfied with delivery

Does not recommend

Dissatisfied with service

What Ella said about Runners Need:
Not much of a range in colourways especially for bigger sizes so I ended up having to choose the only option and wasn't that keen on the colour. I also wasn't that impressed with the gait analysis...

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0
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PA
Paul Ambrose
Farnham
18 hours ago
Date of purchase: 17/08/2025

Satisfied with delivery

Recommends

Product reviews

0
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IP
Ivo Prochazka
London
19 hours ago
Date of purchase: 14/08/2025

Satisfied with delivery

Recommends

Product reviews

0
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Trusted Customer
19 hours ago
Date of purchase: 14/08/2025

Satisfied with service

Satisfied with delivery

Recommends

I ordered a shoe and It wasn’t for me , the return policy was excellent and efficient.
Product reviews

0
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Trusted Customer
19 hours ago
Date of purchase: 18/08/2025

Satisfied with delivery

Recommends

Excellent service and extremely quick delivery.
Product reviews

0
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Trusted Customer
1 day ago
Date of purchase: 16/08/2025

Satisfied with delivery

Recommends

Satisfied with service

staff was lovely and took her time to advise and gave me enough time to walk and feel the shoes
Product reviews

0
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SB
Sara Bubb
1 day ago
Date of purchase: 17/08/2025

Satisfied with delivery

Recommends

Product reviews

0
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Trusted Customer
2 days ago
Date of purchase: 14/08/2025

Recommends

Satisfied with service

fantastic, sales assistant had amazing product knowledge, advice and patience. didn't think this kind of customer service existed anymore
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About Runners Need
Runners Need is built on a philosophy of inspiration and self-improvement, coupled with the belief that it’s never too late to start running. Our founder, Chris Bould, instantly recognised the mental and physical benefits, and his personal discovery formed the foundation of Runners Need, the brand we know and love today. Now, with more than 50 stores and over 8 million active runners across the UK, we’re continuing our journey to inspire the next generation of runners, and we want you to join us.
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01174 562342
Unit 11 Kemble Business Park, Crudwell, Malmesbury, Wiltshire, Wiltshire, SN16 9SH, United Kingdom
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About Runners Need
Runners Need is built on a philosophy of inspiration and self-improvement, coupled with the belief that it’s never too late to start running. Our founder, Chris Bould, instantly recognised the mental and physical benefits, and his personal discovery formed the foundation of Runners Need, the brand we know and love today. Now, with more than 50 stores and over 8 million active runners across the UK, we’re continuing our journey to inspire the next generation of runners, and we want you to join us.