How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Run Company Reviews | Customer Service Reviews for https://www.feefo.com/reviews/run-company | Feefo

Trusted Customer

4 years ago

They cancelled the order due to item not in stock but refunded the money

I ordered some hoka trainers. I was really pleased with the price. Anyway too good to be true - they didn’t have the stock so cancelled the order. They did refund the money. So fair enough for that...

Run Company Reviews

Hoka Mens Bondi 6 Running ShoeMore reviews of this product (1)View product websiteItem was not in stock so they cancelled the order

Brooks Men's Cascadia 16 Trail Running ShoeMore reviews of this product (4)View product websiteVery good product& service.

Hoka Men's Carbon X 2 Running ShoeMore reviews of this product (3)View product websiteGreat quality shoes for an amazing price

Brooks Men's Addiction Walker 2 WideMore reviews of this product (2)View product websitequality product always use this product

Hoka Women's Carbon X 2 Running ShoeMore reviews of this product (1)View product websiteBest running trainers I have ever owned. So lightweight, extremely comfortable, makes running feel easy!!

Brooks Men's Addiction Walker 2 WideMore reviews of this product (2)View product websiteGood service, good shoes but bad feet.

Stance Tiled QTRMore reviews of this product (2)View product websiteNice product at a great price

Stance Women's Bike Fluro TabMore reviews of this product (1)View product websiteAgain- just what I was looking for

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?