Easy to use website. Clear prices and good photos of the items available. Speedy service and parcel well packed.
Product reviews
Lucy
Royal Academy of Arts
10 years ago
Thank you very much for all your recent feedback, including your positive feedback on our service.
However, we sincerely apologise for your disappointment with the quality of the accessories. We're very happy to offer returns and refunds with full details available here:
You can also email us at mailorder@royalacademy.org.uk or phone us on 0800 634 6341. Your feedback has been forwarded on to our Accessories Team as it is extremely useful to help us ensure that our products can meet all expectations. We appreciate you taking the time to let us know all your thoughts and were pleased that you have enjoyed your other items.
Lucy
Royal Academy of Arts
10 years ago
Thank you very much for all your recent positive feedback, however, we apologise for your disappointment about the quality of your item.
We're very happy to offer returns and refunds with full details available here:
You can also email us at mailorder@royalacademy.org.uk or phone us on 0800 634 6341, as we are keen to ensure all our artist developed products can meet and surpass expectations.
Date of purchase: 09/04/2016
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Trusted Customer
10 years ago
I ordered a T-shirt by phone and got good service and advice. Would use it again.
Product reviews
Date of purchase: 14/06/2016
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GU
Guest
10 years ago
What Guest said about Royal Academy of Arts:
I was told about the time it would take from order to delivery - absolutely on time and I got what I ordered. Well done on packaging - no damage to the book wh8ile in process of delivery. Thanks
I attended on the 9th of June and purchased a work but the artist has not yet been in touch as suggested by the sales staff ( as of 28th June ), so I am not sure whether the process has been...
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.
However, we sincerely apologise for your disappointment with the quality of the accessories. We're very happy to offer returns and refunds with full details available here:
https://shop.royalacademy.org.uk/refunds-and-returns
You can also email us at mailorder@royalacademy.org.uk or phone us on 0800 634 6341. Your feedback has been forwarded on to our Accessories Team as it is extremely useful to help us ensure that our products can meet all expectations. We appreciate you taking the time to let us know all your thoughts and were pleased that you have enjoyed your other items.