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Rooks Matthews Sayer Home Conveyancing Reviews

https://www.rookmatthewssayer.co.uk/conveyancing-services/

EXCELLENT

Service

4.5

ratings over the past year

Displaying all 198 reviews

Trusted Customer

Feefo Verified

1 year ago

Excellent service throughout the buying and selling process

Trusted Customer

Feefo Verified

1 year ago

Thanks Rachael

Rachael was excellent, she was always on time with calls and quick to respond to queries by email or phone. She was very detailed and worked hard to get us to completion date as quick as possible,...

Steven

Feefo Verified

Newcastle Upon Tyne

1 year ago

What Steven said about Rooks Matthews Sayer Home Conveyancing:

Very slow responding, poor overall service, constantly having to chase to get things finalised..

Zoe

Rooks Matthews Sayer Home Conveyancing

1 year ago

Thank you for your feedback. We’re sorry for the delays and inconvenience you experienced. We’re committed to improving and appreciate you bringing this to our attention.

Trusted Customer

Feefo Verified

1 year ago

Wouldnt use again.

Managed to get done in the end however there was a lack of communication from Taylor Rose, they never responded in detail to any questions we had, they never provided us with an update unless we...

Trusted Customer

Feefo Verified

1 year ago

Worst experience

From the sale of my house to the purchase was an absolute disgrace, communication was terrible, no one answered the phone or replied The way everything went was amateur, leaving things until the...

Kirsty

Rooks Matthews Sayer Home Conveyancing

1 year ago

We’re very sorry to hear about your experience and the stress it caused. This is far from the standard we aim to deliver. Your feedback highlights serious concerns, and we’ll be addressing them internally to ensure others don’t face similar issues. Thank you for taking the time to share this.

Trusted Customer

Feefo Verified

1 year ago

Polite and easy to work with only concern was the solicitor's they recommended where very bad

Mr John Atkinson

Feefo Verified

Seahouses

1 year ago

What Mr John Atkinson said about Rooks Matthews Sayer Home Conveyancing:

First class

First Class

Ms Julie Miller

Feefo Verified

Newcastle

1 year ago

What Ms Julie Miller said about Rooks Matthews Sayer Home Conveyancing:

It was good communication at times a little confusing but all in all happy with service

Miss Sandra Richards

Feefo Verified

West Moor, Newcastle

1 year ago

What Miss Sandra Richards said about Rooks Matthews Sayer Home Conveyancing:

Rook Matthews Sayer Attentive, supportive under stressful situation.

Given the unusual circumstances of the pressure on everyone involved to close before 31st March 2025 I thought Suzanne English and her staff did a tremendous job. They were very supportive of my...

Mr Ian Kershaw

Feefo Verified

1 year ago

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