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Rook Matthews Sayer Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

29

0

1

0

0

30

ratings over the past year

Displaying all 173 reviews
MB
Mrs Ashleigh Baker
Ashington
4 days ago
Date of purchase: 03/07/2025
What Mrs Ashleigh Baker said about Rook Matthews Sayer:
Amazing service
The whole team Alistair (mortgage broker) and Wendy in the estate agents have been amazing in helping us along our journey for buying our first home. I cannot rate or thank them enough
MS
Miss Katie Victoria Smith
Morpeth
12 days ago
Date of purchase: 25/06/2025
What Miss Katie Victoria Smith said about Rook Matthews Sayer:
Outstanding!
Fantastic, Michael is so help and informative when looking for mortgage advice and sorting mortgages out. The ladies in the Morpeth branch have been excellent, efficient and super friendly- Ellis &...

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Trusted Customer
19 days ago
Date of purchase: 18/06/2025
We were delighted with the mortgage service we received
Micheal was great. Held our hand through the full process and walked us through every detail. With us being first time buyers, we couldn’t be more delighted with the service.
Trusted Customer
20 days ago
Date of purchase: 17/06/2025
Great service
Clear and efficient. Got what I asked for. Very pleased
Trusted Customer
1 month ago
Date of purchase: 05/06/2025
Everything was more difficult than it needed to be.
Everything was more difficult than it needed to be. Initially advised we could just email over documents which is terrible practice. Email is not secure and you shouldn't be advising clients to...

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Lucy Mawer
Rook Matthews Sayer
1 month ago
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
Trusted Customer
1 month ago
Date of purchase: 22/05/2025
Michael my financial advisor through rook Matthews has been excellent so far in helping me buy my first home. He has made it feel so easy and straightforward and a pleasant proceeds. Would highly...

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Trusted Customer
1 month ago
Date of purchase: 12/05/2025
60
Their customer service is on poin
MY
Miss Elisha Nancy Young
2 months ago
Date of purchase: 19/04/2025
MH
Miss Alex Margaret Hepple
2 months ago
Date of purchase: 10/04/2025
Trusted Customer
3 months ago
Date of purchase: 24/03/2025
Excellent staff
Friendly, organised and efficient staff, who go above and beyond. It felt like a catch up rather than a remortgage appointment!
About Rook Matthews Sayer
Rook Matthews Sayer is the leading estate agent in the North East. We sell more homes in the region of Newcastle to Northumberland than any other estate agent.
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Cumbria House, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom
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About Rook Matthews Sayer
Rook Matthews Sayer is the leading estate agent in the North East. We sell more homes in the region of Newcastle to Northumberland than any other estate agent.