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Roofing Megastore Reviews

http://www.roofingmegastore.co.uk
Rated
Excellent

Roofing Megastore is a leading online roofing merchant with 40,000+ materials available to order online.

Service
4.4
/5
Product
4.7
/5

5

4

3

2

1

210

28

15

7

22

282

ratings over the past year

281 out of 5,188 reviews
Time:
Past year
DT
D. Thompson
Wigton
6 months ago
Date of purchase: 28/10/2024
What D. Thompson said about Roofing Megastore:
Delivery uncertainty the only let-down.
Ordering was simple and straightforward and the sheets are good value. Delivery charge was expensive but I could also understand why this was. The only let down was at the time of placing my order...

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Lorraine
Roofing Megastore
5 months ago
Dear Mr Thompson Thank you so much for your detailed feedback and for awarding us a 5-star review! We’re delighted to hear that you’re very pleased with the quality and value of our roofing sheets and that they arrived well-protected. We understand how frustrating it can be to deal with delivery uncertainties, especially when coordinating with contractors. We sincerely apologise for the initial revised delivery estimate and the inconvenience it caused. We’re glad that the actual delivery happened much earlier than expected and appreciate your patience while we kept you informed throughout the process. Your comments are valuable and will help us improve our delivery communication and scheduling process. We’re committed to making things smoother for our customers in the future. With Kind Regards Customer Experience Team
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Trusted Customer
6 months ago
Date of purchase: 29/10/2024
Could not believe a product used to stop leaks came broken and cracked.
The sales person did not seem to want to deal with my order,telling me to do it on line. I explained I couldn’t and would he take my order over the phone so he reluctantly did but was quite obviously...

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Lorraine
Roofing Megastore
5 months ago
Dear Customer Thank you for bringing this matter to our attention. We sincerely apologise for the less-than-ideal experience you had with our sales team and the condition in which your order arrived. Providing excellent customer service is our top priority, and it’s clear we fell short in your case. Your feedback regarding the reluctance to take your phone order is concerning, and we will address this internally to ensure all team members provide the same high level of service, regardless of the ordering method. Additionally, we’re very sorry to hear that the sheets arrived damaged, even though you managed to complete your project. This is not the standard we aim to deliver, especially given the investment you’ve made. With Kind Regards Customer Experience Team
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MICHAEL SMITH
stoke ferry
6 months ago
Date of purchase: 06/10/2024
What MICHAEL SMITH said about Roofing Megastore:
good company very pleased.
delivery was on time all ok very pleased.
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Lorraine
Roofing Megastore
6 months ago
Dear Mr Smith Thank you for your wonderful feedback! We're thrilled to hear that you're very pleased with our service and the steel box profile sheets. It's great to know they arrived on time and are just what you needed for the job. We agree—they're a fantastic upgrade from roofing felt, and it's lovely to hear they blend well with the countryside. No more leaky roofs sounds like a big win! Thanks for choosing us, and we're here if you need anything else. With Kind Regards Customer Experience Team
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Trusted Customer
6 months ago
Date of purchase: 31/10/2024
Fast delivery no damage good service and communication
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Lorraine
Roofing Megastore
6 months ago
Dear Customer Thank you for the amazing 5-star review! We're so pleased to hear that your order arrived quickly and in perfect condition. Providing excellent service and clear communication is always our goal, and it's great to know we hit the mark. If you need anything else, we’re here to help. With Kind Regards Customer Experience Team
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Gareth Edwards
Devon
6 months ago
Date of purchase: 31/10/2024
What Gareth Edwards said about Roofing Megastore:
Happy
Informed and helpful
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Lorraine
Roofing Megastore
6 months ago
Dear Mr Edwards Thank you for the fantastic review! We're delighted to hear you're happy with the Stradia sheets and found them tough and durable. It's also great to know you felt informed and supported throughout your experience with us. Your 5-star rating means the world to us, and we're always here if you need any further assistance. With Kind Regards Customer Experience Team
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Trusted Customer
6 months ago
Date of purchase: 06/10/2024
Easy to buy in kit form with just the overall measurements of the roof would definitely recommend
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Lorraine
Roofing Megastore
6 months ago
Dear Customer Thank you for your positive feedback! We're thrilled to hear that the kit was easy to purchase and met your needs perfectly. It's great to know that the installation process was smooth and secure, Your recommendation means a lot to us, and we're glad we could deliver a product that worked exactly as expected. If you have any further questions or need assistance in the future, don’t hesitate to reach out. With Kind Regards Customer Experience Team
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Trusted Customer
6 months ago
Date of purchase: 22/10/2024
Excellent service. Speedy delivery and when there was a problem it was solved quickly.
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Lorraine
Roofing Megastore
6 months ago
Dear Mr Knight Thank you for your excellent review! We're so glad you were pleased with our service and speedy delivery. It's great to hear that any issues were resolved promptly and that you’re happy with the quality and value of Vistalux. Your satisfaction means the world to us, and we look forward to serving you again. With Kind Regards Customer Experience Team
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Trusted Customer
6 months ago
Date of purchase: 28/10/2024
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Lorraine
Roofing Megastore
6 months ago
Dear Customer Thank you for your fantastic 5-star review! We're delighted to know you were impressed with both our service and products. Your kind words motivate us to keep delivering excellence. We truly appreciate your support and look forward to serving you again soon. With Kind Regards Customer Experience Team
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Trusted Customer
6 months ago
Date of purchase: 28/10/2024
Very helpful staff. Both times I contacted the customer service investigated rather than brushing you off with flippant responses
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Lorraine
Roofing Megastore
6 months ago
Dear Customer Thank you so much for your wonderful feedback! We're thrilled to hear that our customer service team was able to assist you effectively and that you're happy with the quality of our materials. We always strive to provide the best for our customers. We also appreciate your suggestion regarding a premium delivery option. It's a great idea, and we'll certainly consider it as we continue to improve our services. Thank you for taking the time to share your thoughts – it helps us grow and serve you better. We look forward to assisting you again in the future, With Kind Regards Customer Experience Team
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B Charron
7 months ago
Date of purchase: 22/10/2024
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Lorraine
Roofing Megastore
6 months ago
Dear Customer Thank you for the 5 star review we are thrilled to hear you are happy with the safety boots,if we can be of any further assistance in the future please do not hesitate to contact us. With Kind Regards Customer Experience Team
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About Roofing Megastore
We supply everything from lightweight metal roof panels and the tile effect sheets, to clear tiles, polycarbonate sheets and all of the flashings, fixings and ancillaries for each. Our suppliers list includes well established brands such as Tapco, Onduline and many more! With our great customer support team you can be sure that you're buying the most cost effective roofing solutions fit for your requirements. We pride ourselves on our great service and have made our website simple to follow, to make sure that you get the right roofing material for the right job, with all of the necessary ancillaries from each manufacturer. This gives you the peace of mind and ensures that you are safe in the Knowledge you will have the best roof material for your roofing project. If there are any roofing products which you can't find on our website or a brand you would like to see on Roofing Megastore please get in touch! We're always looking to expand our roofing materials product range in order to accommodate for our customers' needs.
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01295 565 565
Overthorpe Road, Unit 17, Kingfisher House, Banbury, Oxfordshire, OX16 4SX, United Kingdom
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About Roofing Megastore
We supply everything from lightweight metal roof panels and the tile effect sheets, to clear tiles, polycarbonate sheets and all of the flashings, fixings and ancillaries for each. Our suppliers list includes well established brands such as Tapco, Onduline and many more! With our great customer support team you can be sure that you're buying the most cost effective roofing solutions fit for your requirements. We pride ourselves on our great service and have made our website simple to follow, to make sure that you get the right roofing material for the right job, with all of the necessary ancillaries from each manufacturer. This gives you the peace of mind and ensures that you are safe in the Knowledge you will have the best roof material for your roofing project. If there are any roofing products which you can't find on our website or a brand you would like to see on Roofing Megastore please get in touch! We're always looking to expand our roofing materials product range in order to accommodate for our customers' needs.