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Roofglaze Rooflights Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/roofglaze-holdings-ltd | Feefo

Displaying all 62 reviews

Neil Barker

Wellingborough

1 year ago

Date of purchase: 04/04/2023

What Neil Barker said about Roofglaze Rooflights Ltd:

Absolutely great product with expert level communication, delivery of both the frame and glass was well communicated and prompt and when we had an issue with a scratched piece of glass from the manufa

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Trusted Customer

1 year ago

Date of purchase: 30/03/2023

Can't fault the service. Product good aswell. Arrived when they said.

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Martyn Everall

1 year ago

Date of purchase: 03/02/2023

What Martyn Everall said about Roofglaze Rooflights Ltd:

From ordering, delivery and installation, everything was 1st class, will definitely order again if required

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Ryan Fordham

1 year ago

Date of purchase: 04/01/2023

What Ryan Fordham said about Roofglaze Rooflights Ltd:

Your mistake you should have sent out, correct colour Bad service

Roofglaze Marketing

Roofglaze Rooflights Ltd

1 year ago

We are very sorry to hear your experience was not to your expectation. This order was a clearance lantern on our website and unfortunately there was a human typo error when uploading the product to the website which resulting in the wrong colour being displayed online. We took full responsibility of the error and offered you a reasonable credit to keep the lantern in the incorrect colour. Alternatively we offered to collect the incorrect lantern and refund yourself in full. As this was a clearance lantern it was not possible to exchange for the correct colour and there is a significant discount in comparison to our made to order lanterns which were also on a approx. 3 weeks lead time whereas the clearance lanterns are on a 5-10 working days. I feel as if we have provided fair options to resolve this issues. Please contact us on 01480 474 797 if you would like to discuss this any further, Thank you.

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ross williams

1 year ago

Date of purchase: 08/12/2022

What ross williams said about Roofglaze Rooflights Ltd:

Great service - Great prce

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Joseph Knight

1 year ago

Date of purchase: 21/11/2022

What Joseph Knight said about Roofglaze Rooflights Ltd:

Great service. Easy to order. Quality product.

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Linda Ellis

1 year ago

Date of purchase: 23/11/2022

What Linda Ellis said about Roofglaze Rooflights Ltd:

Great price and delivered quickly. However, there was one parcel of 6 not there, the fitting kit This was down to the courier. Thie redelivery never happened. The five stars are for Laura at Roof Gla

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Steve Emery

Staffordshire

1 year ago

Date of purchase: 14/11/2022

What Steve Emery said about Roofglaze Rooflights Ltd:

It arrived quickly and was easy to fit. As the installation was a replacement, I found that the fixing bolts were not suitable on this project so I bought alternative roof bolts, but this is no reflec

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Helen Porter

1 year ago

Date of purchase: 09/11/2022

What Helen Porter said about Roofglaze Rooflights Ltd:

Easy to order communication was excellent and delivery quicker than I thought it would be . Worth noting the product is really heavy you will need people to take it off the lorry . I haven’t installed

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Trusted Customer

1 year ago

Date of purchase: 24/10/2022

Placed order, Had acknowledgement straight away. A few days later I had a delivery schedule and everything arrived exactly when they said it would. No shortages, No issues. Can fault them.

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About Roofglaze Rooflights Ltd

Roofglaze has been trading since 1999, which has provided us with a wealth of experience across the business in the design, manufacture and maintenance of Flatglass Rooflights and Roof Glazing Systems. Based in St Neots, Cambridgeshire, we work with architects, main contractors, roofing contractors, local authorities, self-builders and residential customers across the UK and beyond. We are proud to work in partnership with other world-leading rooflight manufacturers, as well as offering our own market-leading range of Flatglass rooflights that we manufacture at our in-house facility.

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01480474797

11 Howard Road, Eaton Socon, St Neots, Cambridgeshire, PE19 8ET, United Kingdom

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