How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Road Runner Reviews | Customer Service Reviews for https://www.feefo.com/reviews/road-runner | Feefo

Displaying all 865 reviews

William

Glasgow

3 years ago

Date of purchase: 09/01/2022

What William said about Road Runner:

Great customer service and really can’t fault them in anyway always on hand via telephone or email to answer any queries plus the online portal is so easy to update vehicles etc so yeah Great company...

Read all

Harry Weeks

Road Runner

3 years ago

Hi William, thank you for your positive review. We aim to deliver the best service possible so your feedback is greatly appreciated. Best wishes Harry

See full customer review

Barry bruce

Gravesend

3 years ago

Date of purchase: 11/01/2022

What Barry bruce said about Road Runner:

Always a quick response when calling and talk to a rep that is helpful

Very efficient, always make sure they have satisfied my Enquiries. First class service

Harry Weeks

Road Runner

3 years ago

Hi Barry, your feed back is appreciated. We are striving to provide excellent service for all our new and existing clients. Best wishes, Harry

See full customer review

Onofrio

3 years ago

Date of purchase: 16/01/2022

What Onofrio said about Road Runner:

been with them for many years, hope to stay many more

very helpful and polite, was able to offer me a lower renewal price

Harry Weeks

Road Runner

3 years ago

Hi Onofrio, thank you for your positive review. We appreciate the positive feedback. Best wishes Harry

See full customer review

Gary

3 years ago

Date of purchase: 11/01/2022

What Gary said about Road Runner:

I have used road runner for at least 20 years and I have never had any problems, nothing but a brilliant service. Thanks

Harry Weeks

Road Runner

3 years ago

Hi Gary, thank you for your positive review! We greatly appreciate your continued custom over the last 20 years. Best wishes, Harry

See full customer review

Trusted Customer

3 years ago

Date of purchase: 01/11/2021

Excellent service.

Excellent service, advice and help.

Harry Weeks

Road Runner

3 years ago

Good Morning, thank you for taking your time to leave us a positive review, we are striving to deliver the best possible service. Best wishes, Harry

See full customer review

Edward

3 years ago

Date of purchase: 19/11/2021

What Edward said about Road Runner:

Easy process

Yes very good

Harry Weeks

Road Runner

3 years ago

Hi Edward, thank you for taking the time to leave a positive review, your feedback is appreciated. Best wishes Harry

See full customer review

Peter

3 years ago

Date of purchase: 03/11/2021

What Peter said about Road Runner:

Great value and friendly service

Great informative and friendly staff. Good price with easy way's to pay👍 Will recommend!!

Harry Weeks

Road Runner

3 years ago

Hi Peter, thank you for your positive review! We always strive to provide the best possible service for our customers. Best wishes, Harry

See full customer review

Roger

Caterham

3 years ago

Date of purchase: 15/11/2021

What Roger said about Road Runner:

Friendly and very easy to deal with

Very competitive, friendly and incredibly easy to deal with.

Harry Weeks

Road Runner

3 years ago

Hi Roger, we really appreciate your feedback and thank you for taking your time to leave us such a positive review. Best wishes, Harry

See full customer review

Gregory

3 years ago

Date of purchase: 04/11/2021

What Gregory said about Road Runner:

Very efficient easy to talk to the people on the phone.could not gt any better.

Harry Weeks

Road Runner

3 years ago

Hi Gregory, thank you for taking time out to leave us a review. We always aim to provide the best possible service so your feedback is appreciated. Best wishes, Harry

See full customer review

Trusted Customer

3 years ago

Date of purchase: 18/11/2021