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Road Runner Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,017 reviews

James

Feefo Verified

1 month ago

Lee *****

Road Runner

1 month ago

Hi James, thanks for your review. We appreciate you taking the time to provide this feedback. Best wishes, Lee

David

Feefo Verified

GBR

1 month ago

What David said about Road Runner:

Always good service.

Lee *****

Road Runner

1 month ago

Hi David, thanks for your review. We appreciate you taking the time to provide this feedback. Best wishes, Lee

Trusted Customer

Feefo Verified

1 month ago

Excellent

All Staff are very helpful and friendly And guidance through the online service is very good.

Lee *****

Road Runner

1 month ago

Hi, thanks for taking the time to provide your review. Our aim is to always provide the best possible service, so your feedback is very much appreciated. Best wishes, Lee

Philip

Feefo Verified

1 month ago

Lee *****

Road Runner

1 month ago

Hi Philip, thanks for your review. We appreciate you taking the time to provide this feedback. Best wishes, Lee

John

Feefo Verified

GBR

1 month ago

What John said about Road Runner:

Excellent motor trade Insurance

Excellent service,they have consistently had the best price and suitability for my requirements .I prefer to do renewal over the phone which was easy and any questions I had were answered and cover...

Lee *****

Road Runner

1 month ago

Hi John, thanks for taking the time to provide your review. Our aim is to always provide the best possible service, so your feedback is very much appreciated. Best wishes, Lee

John

Feefo Verified

GBR

1 month ago

What John said about Road Runner:

Excellent service

Excellent service. The customer service team knew the answers to all my questions. All staff were helpful, friendly and informative.

Lee *****

Road Runner

1 month ago

Hi John, thanks for taking the time to provide your review. Our aim is to always provide the best possible service, so your feedback is very much appreciated. Best wishes, Lee

Trusted Customer

Feefo Verified

1 month ago

ZERO AFTERCARE.. NO CUSTOMER SERVICE AFTER THEY HAVE YOUR MONEY

JORDAN CASH, IS THE BEST THING about Roadrunner...... The rest is dire beyond belief, Automated email DEMANDS for follow up documents.. NO, Email for the link to MID as stated in the policy docs.......

Lee *****

Road Runner

1 month ago

Hi, thanks for your review. We appreciate all feedback and will be sure to pass your comments on to the relevant area. Your custom is very much appreciated. Best wishes, Lee

Trusted Customer

Feefo Verified

2 months ago

Very Poor service

Customer service poor and terrible Advisors not Helpful at all Not willing to offer better deal Not happy at all

Lee *****

Road Runner

2 months ago

Hi, thanks for your review. We appreciate all feedback and will be sure to pass this on to the relevant area to review. Thanks again for taking the time to provide a review. Best wishes, Lee

Alan

Feefo Verified

GBR

2 months ago

What Alan said about Road Runner:

Very unprofessional sales staff.

Jordan has been simply awful unprofessional and inexperienced. Went there due to the fact there was a chop from another company that I’ve been absolutely brilliant of the last 10 years only to find...

Lee *****

Road Runner

2 months ago

Hi Alan, thanks for taking the time to leave a review. We appreciate all feedback so we are grateful to you for bringing this to our attention. I have passed this over to our sales team leader but please rest assured we will deal with this accordingly. I am sorry for any inconvenience that has been caused and we will be in touch to discuss further. Best wishes, Lee

Trusted Customer

Feefo Verified

4 months ago

Excellent service

It’s always a good service when i contact the company

Lee *****

Road Runner

3 months ago

Hi, thanks for your review. We appreciate you taking the time to provide this feedback. Best wishes, Lee

Trusted Customer

3 months ago

👍🙂

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