Friendly, welcoming, inclusive. Nothing was too much trouble, and all problems were solved.
Service in the restaurants, and especially in our suite, was impeccable.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5 star review.
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Riviera Travel
Riviera Travel
1 month ago
We're delighted to hear that you could not fault the ship, even in the extreme heat and that the staff on board were universally cheerful and helpful.
The staff on the Clipper were exceptional.
Re Riviera Tour Managers, I found Pina very friendly and informative. I cannot comment on Karen or Adrian as we had little interaction with them.
Riviera Travel
Riviera Travel
1 month ago
We're delighted to hear that you thought the staff on board the Clipper, were exceptional.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for posting your 5 star review. We're delighted to hear that you had an amazing experience on board the Royal Clipper and that you would kindly recommend this holiday to others.
Exceptional from start to finish. A professional travel company that I will confidently book with again.,
Riviera Travel
Riviera Travel
1 month ago
Thank you for rating our customer service 5/5.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback about your recent experience on our solos tour to Sicily. We're sure your comments will provide valuable insight to anyone considering this trip. We look forward to welcoming you again in the future.
Date of purchase: 26/06/2026
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Michele
Feefo Verified
1 month ago
What Michele said about Riviera Travel:
Very good. Chauffeur arrived on time to take me to the airport. Was met by a Riviera Rep to see me through the checking in system.
Kathryn, our tour manager, was there in Catania to greet us.
She...
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5 star review. We're delighted to learn that our customer service aligned with your expectations.
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Riviera Travel
Riviera Travel
1 month ago
We're delighted to hear that this was your first tour with Riviera and you thought it was brilliant. We very much look forward to having the pleasure of your company again in the future.
The service from Riviera staff prior to the trip was excellent. They helped secure a room with a view of the medieval walls and answered my pre-holiday questions. The Tour Manager Pina was...
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Riviera Travel
Riviera Travel
1 month ago
Thank you for rating our customer service 5/5. We're delighted to hear that you thought our pre-tour customer service, in particular, was excellent.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your detailed feedback about this tour. We're sure your comments will provide valuable insight for anyone considering this tour.
All the team were excellent, Karen, Pina & Adrian were always available to talk to & made sure we were aware of all the necessary arrangements for every port of call.
Thank you for taking the time to share your positive feedback. We are delighted to hear that you found your experience pleasant, efficient, and unfussy.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the places visited and found the organisation to be good, with an efficient and pleasant tour manager. It's also great to know that you were happy with the hotels in Tallinn and Helsinki. We appreciate you sharing your thoughts on the Riga hotel and local guide.
We are so pleased to hear you had such a positive experience with us. Thank you for taking the time to share your feedback.
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Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you enjoyed your yacht cruise along the Dalmatian coast. It sounds like you had a wonderful experience with the beautiful scenery, delicious food, and refreshing swim stops. We appreciate you sharing your recommendation.
We're so pleased to hear you had such a positive experience with our organised tours and knowledgeable staff. Thank you for your lovely feedback!
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Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your wonderful feedback on the Grand Tour of Kenya. We're so pleased to hear that you found the tour to be well-organised, with knowledgeable guides and excellent drivers who enhanced your wildlife spotting experience. It's fantastic that you enjoyed the locally owned lodges and managed to see all the animals you hoped for. We appreciate you highlighting this as your best trip ever.
Date of purchase: 23/06/2026
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Trusted Customer
Feefo Verified
1 month ago
The service was good
Riviera Travel
Riviera Travel
1 month ago
We appreciate you taking the time to share your feedback. We are pleased to hear that you found our service to be good, and we hope to have the opportunity to serve you again in the future.
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Riviera Travel
Riviera Travel
1 month ago
We are sorry to hear that your recent experience in Rome did not meet your expectations, especially after your positive experience with the Classic Spain tour last year. We understand that issues with the hotel's air conditioning and lighting can be very uncomfortable, and we regret that you encountered this during your stay. We also note your comment regarding the duration of your stay in Rome.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
