We're delighted to hear that you all enjoyed every minute of this cruise. We look forward to welcoming you again in the future.
Date of purchase: 02/07/2026
0
Share
Trusted Customer
Feefo Verified
1 month ago
Riviera Travel
Riviera Travel
28 days ago
Thank you for your 5* rating
Product reviews
Riviera Travel
Riviera Travel
28 days ago
Thank you for taking the time to share your feedback on your recent Monet's Garden, The Loire Valley & Fontainebleau holiday. We are delighted to hear that you had a very good experience and that our team was able to effectively manage unexpected issues, such as road closures and high temperatures, while keeping you well-informed.
We are especially pleased that you found Patricia, your guide, to be excellent and knowledgeable. We appreciate you highlighting her contribution, even though you were unable to thank her personally. It's also wonderful to know that you enjoyed the company of your fellow travellers.
We are sorry to hear that your experience was not a positive one. We appreciate you taking the time to share your feedback and hope to provide a better experience in the future.
Product reviews
Riviera Travel
Riviera Travel
26 days ago
We appreciate you taking the time to share your feedback regarding your recent Rhine Cruise to Switzerland. We're glad to hear that you found the boat, cabin, service, and food to be great. We also acknowledge your comments about the excursions and entertainment, as well as your experience on the final evening. We understand that your expectations regarding value for money were not fully met on this occasion.
Easy to book, kept updated with any changes.
Staff on board excellent.
All travel arrangements good.
Riviera Travel
Riviera Travel
28 days ago
Thank you for sharing your wonderful feedback. We are delighted to hear that you found our booking process easy and that you were kept well-informed of any changes. It's also fantastic to know that you had an excellent experience with our onboard staff and that all your travel arrangements were good.
Product reviews
Riviera Travel
Riviera Travel
28 days ago
We are so pleased to hear that you enjoyed your Seine, Paris and Normandy River Cruise and that you found the food and staff to be excellent. It's also great to know that you felt our daily excursions were generally well planned. We appreciate your feedback regarding the Taste of Normandy excursion and will certainly take your comments on board.
We are so pleased to hear you had such a wonderful experience with us. It sounds like you had a fantastic holiday and we truly appreciate you taking the time to share your feedback.
It felt personal, that you were not just another tourist. The itinerary was well thought out.
Riviera Travel
Riviera Travel
28 days ago
Thank you for sharing your experience with us. We're delighted to hear that you felt our service was personal and that you enjoyed the thoughtfully planned itinerary.
Product reviews
Riviera Travel
Riviera Travel
28 days ago
Thank you for sharing your feedback about your recent tour. We are delighted to hear that you found the chateaux and gardens beautiful and that Monet's Garden met your expectations. We appreciate you mentioning the extreme heat you experienced and hope it did not detract too much from your enjoyment of the gardens.
As stated before, mix up at airport when coach and courier not there was disappointing
Riviera Travel
Riviera Travel
28 days ago
We're pleased to hear that you thought our customer service overall was good.
Product reviews
Riviera Travel
Riviera Travel
28 days ago
Thank you for posting your review. While we were pleased to hear that you thought the food and on-board staff were excellent, we regret to learn that a mix up at the airport delayed the start of your holiday. Please be assured that this has been investigated with our partnered supplier and we understand that the appropriate redress was processed while you were on the cruise, for the inconvenience and delay.
Experience with phone calls to the Riviera office was mixed, with some conflicting advice given. Some issues seem to be made more complicated than they needed to be!
The ladies on the Riviera...
Read more
Riviera Travel
Riviera Travel
28 days ago
We are sorry to hear that your experience with our phone calls was mixed, and that some advice you received was conflicting. We understand how frustrating this can be, and we appreciate you bringing it to our attention.
We are very pleased to hear that the ladies on the Riviera emergency helpline were fantastic, sympathetic, and helpful. We will be sure to pass on your kind words to them. We hope that we can improve your experience with our phone service in the future.
Product reviews
Riviera Travel
Riviera Travel
28 days ago
We're delighted to hear that you had such a wonderful experience on the Budapest to The Black Sea River Cruise. It's fantastic to know you enjoyed your cabin and the river views, and that our staff, including Stan, provided you with excellent service and helpful information. We appreciate your kind words.
Excellent. All very well organised and informative. Tour manager Scott was outstanding!
Product reviews
Date of purchase: 05/07/2026
0
Share
SU
Susan
Feefo Verified
GBR
1 month ago
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* rating
Product reviews
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear that you enjoyed your Douro, Porto & Salamanca River Cruise so much and felt that it offered excellent value. We're delighted that the inclusive food and drinks package, along with the attentive service from our entire crew, contributed to a memorable experience. We appreciate you highlighting the perfect balance between relaxation and daily excursions. We look forward to welcoming you on another river cruise with us in the future.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.