Everything was online so didn't speak to anyone, but emails answered quickly
Riviera Travel
Riviera Travel
18 days ago
Thank you for your feedback.
We are so pleased to hear that you enjoyed your Douro River cruise. Although you didn't need to speak with anyone directly, it's great to know that our team responded quickly to your emails and was able to assist you efficiently. We appreciate your comments and hope to welcome you on another holiday soon
Product reviews
Riviera Travel
Riviera Travel
18 days ago
Thank you for your feedback.
We are pleased to hear that you enjoyed the peaceful cruise and the excursions. We are sorry that the ship and cabins did not fully meet your expectations, and that the evening entertainment was not to your taste. As the entertainment programme aims to appeal to a wide range of guests, experiences can vary. Your comments will be shared with the relevant teams.
Thank you for taking the time to share your thoughts.
Thank you for your 5*B feedback.
We are delighted to hear that everything went smoothly, from your flight and transfers to being met by our manager at the airport. It's great to know you had a trouble-free experience throughout. We appreciate your comments and hope to welcome you again soon.
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Riviera Travel
Riviera Travel
18 days ago
Thank you for your wonderful review.
We are so pleased to hear that you had a great time on our Split, Hvar & the Delights of Dalmatia Yacht Cruise. It's wonderful to know that you found the yacht immaculate and your cabin comfortable with good amenities. We're also delighted that the crew, food, and itinerary met your expectations, and that your tour manager was knowledgeable and fun. We hope to welcome you again in the near future .
Date of purchase: 18/07/2026
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Anthony Hartley
Feefo Verified
GBR
18 days ago
What Anthony Hartley said about Riviera Travel:
Very thing was excellent except the flight, which was Ryanair. Need I say more!!
Riviera Travel
Riviera Travel
18 days ago
Thank you for your feedback.
We are delighted to hear that you had an excellent holiday overall. We are sorry that the flight did not fully meet your expectations, but we're pleased that the rest of your experience was such a positive one. Thank you for taking the time to share your comments, and we hope to welcome you on another holiday in the future.
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Riviera Travel
Riviera Travel
18 days ago
Thank you for your 5* review.
It's fantastic to hear that you found the Douro river so beautiful and scenic, with plenty of vineyards to admire. We're also very pleased that our staff made such a positive impression on you. Thank you for your high recommendation of Riviera Travel.
Always friendly staff; good accommodations and excellent food
Riviera Travel
Riviera Travel
18 days ago
Thank you for your feedback.
We are delighted to hear that you enjoyed the friendly service, comfortable accommodation, and excellent food. It's especially pleasing to know that our staff consistently made you feel welcome throughout your holiday. We appreciate your kind comments and hope to welcome you again in the future.
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Riviera Travel
Riviera Travel
18 days ago
Thank you for your kind words regarding your recent Douro River cruise.
We are delighted to hear that you found the experience relaxing and that the accommodation and food met your expectations with their quality and variety.
Waiting staff were friendly and efficient whether in the restaurant or
lounge.The frequent offer of glasses of cold water ,when up ondeck were very .much appreciated.
Thank you for your feedback. We are delighted to hear that you enjoyed your river cruise and that it was all that was promised. It's wonderful to know that the holiday met your expectations and that you had such a positive experience overall.
We appreciate your comments and hope to welcome you on another Riviera holiday in the future.
Product reviews
Riviera Travel
Riviera Travel
18 days ago
Thank you for your feedback. We're delighted to hear that you enjoyed the ship and that the crew helped make your cruise such a positive experience.
We appreciate your understanding regarding the changes to the itinerary caused by low water levels. While these conditions are beyond our control, our teams always work hard to minimise any disruption and ensure guests continue to enjoy their holiday.
Thank you for taking the time to share your comments, and we hope to welcome you on another Riviera cruise in the future.
Service was good - things were communicated clearly and in timely manner. The tour guides were excellent- knowledgeable but friendly and approachable
Riviera Travel
Riviera Travel
18 days ago
Thank you for your 4* feedback.
We are so pleased to hear that you enjoyed your experience with us and found our service to be good, with clear and timely communication. It's wonderful to know that our tour guides were able to impress you with their knowledge and approachability. We appreciate you taking the time to share your positive feedback.
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Riviera Travel
Riviera Travel
18 days ago
Thank you for your feedback. We are delighted to hear that you had such an enjoyable and relaxing cruise, with plenty of opportunities to take in the beautiful scenery along the way. It's wonderful to know that you found the staff to be outstanding and enjoyed the excursions, particularly Mateus Palace, Lamego, Porto, and the memorable evening at Quinta de Pacheca.
We also appreciate your comments regarding the evening meals. While we're pleased that you enjoyed the wines and ports on offer, we're sorry that the dining experience did not feel as exciting as on your previous cruises. Your feedback will be shared with the relevant teams for review.
Thank you for travelling with us again for your third cruise. We appreciate your continued support and look forward to welcoming you back on another Riviera holiday in the future
Thank you for your 5* review !
We are delighted to hear that you found our tour to be well organised and that you enjoyed the excellent guides. It's wonderful to know that we contributed to a positive experience.
Product reviews
Riviera Travel
Riviera Travel
18 days ago
Thank you for your 5* review!
It's wonderful to hear that you had such a positive experience on our Helsinki, Tallinn and Riga tour. We're delighted that our guide's professionalism and attentiveness, the interesting itinerary with a good balance of group and individual time, and the quality of the hotels contributed to a memorable trip for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.