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Rivervale Reviews

https://www.rivervale.co.uk/

Rivervale provides leasing, purchasing, servicing & vehicle management for cars, vans & minibuses.

Service

ratings over the past year

Displaying all 376 reviews

Mr R Ackers

Feefo Verified

6 years ago

What Mr R Ackers said about Rivervale:

Some confusion over telephone messaging otherwise good.

Trusted Customer

Feefo Verified

6 years ago

Fantastic service and great value

Fantastic service and great value. Will be coming back again and recommending them to my friends!

Trusted Customer

Feefo Verified

6 years ago

Great service for my service!

Excellent service. Gary the tech provided a great video of the car as he checked over it. I felt really well looked after by Mark and Jordan. Couldnt fault my experience. The Rolling Stones couldnt...

Brennan Herriott and co

Feefo Verified

6 years ago

What Brennan Herriott and co said about Rivervale:

Excellent service from start to finish.

Mr Sheehan

Feefo Verified

6 years ago

What Mr Sheehan said about Rivervale:

Very professional and well informed

All the time I was kept informed on the service by a video sent to me via my phone this is a great thing . Was all done in good time dropped off at 8.30 am and finished by 1.pm staff very good and...

Mr Flay

Feefo Verified

Henfield

6 years ago

What Mr Flay said about Rivervale:

Excellent service

Car collected and returned at no cost. Good communication throughout the whole day. Car returned cleaned and hoovered. All this and cheaper than main Mercedes dealer Excellent

Mr Oliver Blackmore

Feefo Verified

6 years ago

What Mr Oliver Blackmore said about Rivervale:

Brilliant service, friendly team. Can’t fault them at all

Trusted Customer

Feefo Verified

6 years ago

I ordered a loan car which was not supplied when my car was picked up which was most inconvenient

Aftersales Feedback

Rivervale

6 years ago

We appreciate your feedback Mr David. I'm glad that I got a chance to speak with you and get an understanding of what happened. This was a rare error on our part, but I'm pleased that we managed to rectify it in the end with delivery of an otherwise successful service for your vehicle. Kind regards, Mark McNeil - Aftersales Manager

Ros Barber

Feefo Verified

6 years ago

What Ros Barber said about Rivervale:

Good service

First time trying Rivervale for an MOT - friendly staff, kept me informed, reasonable charges for the work.

Aftersales Feedback

Rivervale

6 years ago

Thank you for your feedback Ms Barber, it's greatly appreciated and we're delighted to hear that you were happy with the service you received on your visit to us. We look forward to welcoming you again on your next visit to Rivervale

Trusted Customer

Feefo Verified

6 years ago

I won’t be contacted regarding the incident so what's the point of feedback

Everything ok but a cup of water was placed on the central console inside the car leaving a circular wet patch. Why this happened I can only speculate but I expect higher standards please provide an...

Aftersales Feedback

Rivervale

6 years ago

Thank you for your feedback Mr Townsley. It was good to be able to chat with you on the phone and discuss the incident, I'm very glad that overall you were happy with the service you received and we look forward to welcoming you back on your next visit to Rivervale. Mark McNeil - Aftersales Manager

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