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River Cruising | Independent Customer Reviews

Displaying all 1,399 reviews

David Hogan

Bolton

4 hours ago

Date of purchase: 16/06/2025

What David Hogan said about River Cruising:

Excellent Service.

Always excellent customer focused service from this company. We would highly recommend. Diane has looked after us for many years and all contact with the rest of the team has been positive.

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Trusted Customer

3 days ago

Date of purchase: 16/06/2025

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Sue Case

West Sussex

15 days ago

Date of purchase: 09/06/2025

What Sue Case said about River Cruising:

Great service

We find this company really helpful. There's always someone that has first hand experience of the cruise or trip you are interested in which is really helpful to discuss all your wants and needs to...

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Orla

River Cruising

7 days ago

Thank you so much for your fantastic review! We’re so glad to hear that Sam has been able to help you find exactly what you're looking for on your trips. It’s always great to know that our team’s first-hand experience makes your planning so much easier. We can’t wait to help you with your next adventure and we’re here anytime you need us!

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Terry Cole

Bath, Somerset.

17 days ago

Date of purchase: 02/06/2025

What Terry Cole said about River Cruising:

Great service

Hi, We received an email for cruise deals wanted to try the river Douro made contact with a very knowledgeable lady in Sue smith who sorted every out for us excellent service.

Orla

River Cruising

7 days ago

Thank you for your lovely review! We’re so happy to hear that Sue was able to help you book your Douro River cruise with ease. We hope you have an amazing time on your river adventure, and we’re here whenever you’re ready for your next one!

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Trusted Customer

24 days ago

Date of purchase: 02/06/2025

Knowledgeable and friendly service

Very knowledgeable and friendly. Worked through all the details rang us back in a timely manner.

Orla

River Cruising

7 days ago

Thank you so much for your lovely review! We're so pleased to hear that you had a great experience with our team. It’s always our aim to make things as easy and stress-free as possible, so we’re glad we could help.

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Trusted Customer

1 month ago

Date of purchase: 24/05/2025

Helpful and efficient

Haven’t used before but friendly and efficient Questions answered quickly and alternatives to transport to Heathrow and airports given which was helpful also booked airport hotel through company

Orla

River Cruising

28 days ago

Thank you so much for your lovely review! We're thrilled to hear that you had a smooth and efficient experience with us. We’re always here to make your travel as easy as possible! We can’t wait to help you out again next time. Safe travels!

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Vincent Coomber

Mildenhall

1 month ago

Date of purchase: 28/05/2025

What Vincent Coomber said about River Cruising:

Pleased as punch

Lynn was very helpful, and gave the impression of caring, she was almost as excited as we were when she was able to find a flight from our first choice airport, which she did not expect

Orla

River Cruising

28 days ago

Thank you so much for your kind words! We’re so glad Lynn could help make your travel plans come together. We’ll be sure to pass on your lovely feedback to her. Here’s to more happy flights and fantastic adventures ahead!

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Jennifer Wise

1 month ago

Date of purchase: 28/05/2025

Orla

River Cruising

28 days ago

Thank you for your 5* review!!

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Trusted Customer

1 month ago

Date of purchase: 18/05/2025

Extremely good booking experience.

I spoke to a lovely personable lady called Clare. She answered all the questions I asked regarding extras that we required. If she didn’t know the answers initially she went away and found out....

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Orla

River Cruising

1 month ago

Thank you ever so much for your lovely review! We're so pleased to hear Clare took such good care of you – she really is a superstar! Always happy to go the extra mile to find the right answers (even if it means a bit of detective work!). Nothing’s ever too much trouble when it comes to helping our wonderful customers. We hope to chat again soon and help plan something fabulous!

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Trusted Customer

1 month ago

Date of purchase: 08/05/2025

Our booking

The agent followed up our enquiry, we never felt under pressure to book , any questions were answered promptly. When we were in a position to book the agent was off duty but she emailed a colleague...

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Orla

River Cruising

1 month ago

Thank you so much for your lovely review! It’s brilliant to hear both of our team members were able to step in and keep things seamless for you – we’re all about teamwork here! We truly appreciate your kind words and can’t wait to help you with your next adventure. Here’s to more great service and fabulous holidays ahead!

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About River Cruising

Part of the award-winning Travel Village Group, RiverCruising.co.uk were voted the number ONE river cruise agency in the UK & Ireland in 2022! We are a fourth generation family business, established in 1959, and we are people that you can trust. Our river cruise experts have all set sail on at least one river cruise for themselves, so their advice comes from a place of personal experience (we even have a river cruise ship Godmother working with us!). Our online brand operates all over the UK but we also have a head office and retail store (The Travel Village) in Blackpool. We are fully ABTA bonded and ATOL protected for added peace of mind. Get in touch today to discuss your next river cruise, we look forward to speaking with you!

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0800 810 8220

RiverCruising.co.uk, Blackpool, Lancashire, FY4 3JU, United Kingdom