How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

River Cruising | Independent Customer Reviews

Displaying all 1,289 reviews

Trusted Customer

1 day ago

Date of purchase: 17/07/2024

Excellent. Gill was extremely helpful & informative. Shecanswered all of my questions in an efficient & prompt manner.

Orla

River Cruising

11 hours ago

Thank you for your excellent review! We are so glad to hear Gill was of great help for you.

See full customer review

Valerie ****

Penzance

1 day ago

Date of purchase: 16/07/2024

What Valerie **** said about River Cruising:

Sam did everything that she could to get the arrangements for travelling as we wanted.

Orla

River Cruising

11 hours ago

Thank you Valerie for your 5 star review! We hope you enjoy your River Cruise.

See full customer review

Trusted Customer

2 days ago

Date of purchase: 12/07/2024

Very helpful with lots of advice

Orla

River Cruising

11 hours ago

Thank you for your 5 star review.

See full customer review

Trusted Customer

2 days ago

Date of purchase: 10/07/2024

I deal with Gillian Williams and have always got excellent service. As an example had been looking for a Duoro river cruise in December without success. She was aware of this and recently found one wh

...

Read all

Orla

River Cruising

11 hours ago

Thank you for your amazing review! We are glad to hear Gill went above and beyond for you and we hope you enjoy your Douro River Cruise.

See full customer review

Trusted Customer

7 days ago

Date of purchase: 11/07/2024

Excellent service provided by Martin and will definitely book our next cruise through river cruising.

Orla

River Cruising

11 hours ago

Thank you for your excellent review. We are glad to hear Martin provided excellent service and we can't wait to work with you again.

See full customer review

Jennifer Jones Nash

Ringwood

9 days ago

Date of purchase: 01/07/2024

What Jennifer Jones Nash said about River Cruising:

Very helpful I spoke to Diane and she rang me back several times with answers to my questions. She also gave me good advice. I was very happy with whole experience and we’re looking forward to the cru

...

Read all

Orla

River Cruising

11 hours ago

Thank you for your 5 star review Jennifer. We are glad to hear Diane gave you excellent advice and was of great help for you.

See full customer review

Trusted Customer

15 days ago

Date of purchase: 27/06/2024

We were looking for a trip which involved the few European/Balkan centres we had not visited before, and though I've been to Budapest before (for several days when I lived in Bavaria during the Cold W

...

Read all

Orla

River Cruising

11 hours ago

Thank you for your incredible review. We are so glad to hear you enjoyed your itinerary and we hope to work with you again soon.

See full customer review

Allan Higgin

Poole

26 days ago

Date of purchase: 20/06/2024

What Allan Higgin said about River Cruising:

Fast, friendly, efficient and helpful service from Gill our booking agent.

Orla

River Cruising

22 days ago

Thank you for your kind words Allan, we are glad to hear gill was of great help for you.

See full customer review

Gerald Osterholt

westlake village CA

1 month ago

Date of purchase: 15/06/2024

What Gerald Osterholt said about River Cruising:

Sue Smith was an outstanding & patient advisor. Very helpful.

Orla

River Cruising

22 days ago

Thank you for your 5 star review Gerald, Sue is a great asset to our team

See full customer review

Trusted Customer

1 month ago

Date of purchase: 10/06/2024

Lyndsay Patterson was very good and knowledgeable.

Orla

River Cruising

22 days ago

Thank you for your amazing review, we are pleased to hear you had an enjoyable experience with Lyndsay

See full customer review

Not received a review invite?

About River Cruising

Part of the award-winning Travel Village Group, RiverCruising.co.uk were voted the number ONE river cruise agency in the UK & Ireland in 2022! We are a fourth generation family business, established in 1959, and we are people that you can trust. Our river cruise experts have all set sail on at least one river cruise for themselves, so their advice comes from a place of personal experience (we even have a river cruise ship Godmother working with us!). Our online brand operates all over the UK but we also have a head office and retail store (The Travel Village) in Blackpool. We are fully ABTA bonded and ATOL protected for added peace of mind. Get in touch today to discuss your next river cruise, we look forward to speaking with you!

Read all

0800 810 8220

RiverCruising.co.uk, Blackpool, Lancashire, FY4 3JU, United Kingdom