Ricoh eShop - UK Reviews

Hi there, We sincerely apologize for the experience you had with us. Your feedback is invaluable in helping us improve our service and I thank you for speaking with me on the phone to provide with me with more information on the matter. At the Ricoh eShop, we pride ourselves on providing personalized support to our customers. We understand the importance of having a direct point of contact to assist with any issues or concerns that may arise and can confirm that your dedicated account managers are aware and are working with you to ensure you are able to procure successfully in the future. If you ever need any immediate information or support, please use our Live Chat service available from the login page and at every stage in the Ricoh eShop. We can support with stock availability queries, delivery address additions and many more. Once again, we apologize for any inconvenience this may have caused you, and we thank you for bringing this to our attention. Your satisfaction is our top priority, and we are committed to earning back your trust. Thank you for making the time to leave us your feedback.

Hiya ! Thank you for sharing your 3-star rating. It was a pleasure to assist your needs and I’m glad I'm I met your expectations, although it was a little challenging, we got there in the end. If you ever need any help before, during or after placing your Ricoh eShop order please do not hesitate to get in touch with the team via the Live chat on our website. Please follow us on LinkedIn as we always have a new campaigns being released. So keep your eyes peeled! Have a lovely day and thank you again!

Hi there! Thank you for taking the time to leave us a great 4 star review! We're so pleased that you have taken the time to share your good quality Ricoh eShop experience with others. Follow us on LinkedIn to keep up-to-date with all Ricoh eShop news, products and campaigns! Thank you again for your review!

Hi there John, Thank you for your fantastic 5 star review! We are so glad to see that your experience on the Ricoh eShop has been 5 star! If you ever need any help before, during or after placing your Ricoh eShop order please do not hesitate to get in touch with the team. We have a variety of features that can support with your Ricoh eShop journey. If you would like a call, please contact the team on eshop.customerservices@ricoh.co.uk. Please follow us on LinkedIn - we have a new campaign being released this month. So keep your eyes peeled! Have a lovely day and thank you again!

Hi Malcom Thank you for your 5 star review. We are thrilled you found our website simple to use, and you were able to procure exactly what you needed from our platform. We pride ourselves in providing over 210, 000 different products in our catalogue with 121 support from our Ricoh team. If you ever need further assistance please reach out to us on our Live Chat via the website. Also follow us on LinkedIn to stay up-to-date with all Ricoh eShop promotions and news! Again Malcom, thank you very much for choosing Ricoh.

Hi There We are thrilled with your 5 star review, and to hear that you had a positive experience ordering your paper with Ricoh eShop. Your feedback and support means the world to us. If you need any further assistance feel free to reach our to us on our Live chat via our website which is managed by our team ( actual humans 😊) . Also follow us on LinkedIn to stay up-to-date with all Ricoh eShop promotions and news! Again, thank you very much for choosing Ricoh.

Hi there, Thank you very much for your 5 star review. We’re very glad that we meet your expectations and your Account Manager was able to provide you with exceptional care for your procurement needs. Our aim is to ensure that we listen carefully to our customers needs and try our best to make their experience is smooth and efficient. If you need further support regarding our 210,000 catalogue of products or general enquiries we have our Live chat via our website. Also follow us on LinkedIn to stay up-to-date with all Ricoh eShop promotions and news! Again, thank you very much for choosing Ricoh.

Hi Gary! We appreciate your very positive 4-star review of your Ricoh eShop experience - thank you! The Ricoh eShop was created to be your one-stop-shop: a place for all your procurement needs. It was designed to be quick and easy to use so you can focus on other areas of your business and leave the rest to us! Our catalogue is currently populated with over 200,000 products - so there is a lot to choose from! Your account managers are always on hand to support if you need any help finding the exact product your business needs. Not only that, but with your free Ricoh eShop account, you also have the Ricoh eCommerce experts on hand and you can get in touch by calling, emailing or using our speedy Live Chat service! If you want to keep up with all the latest news and updates, follow us on LinkedIn!

Hi there Thank you very much for your fantastic 5 star review. We’re thrilled to hear that you had a positive experience with Ricoh. Your support means the world to us. If you need any further assistance feel free to reach our to us on our Live chat via our website which is managed by our team ( actual humans 😊) . Also follow us on LinkedIn to stay up-to-date with all Ricoh eShop promotions and news! Again, thank you very much for choosing Ricoh Regards Esther

Hi there Amanda, Thank you so much for leaving us your positive review. The Ricoh eShop has plenty of products available for any procurement need. We have a variety of media to support with all manner of projects as well as multiple IT and peripherals. We are so happy to see that you would purchase from the Ricoh eShop again. By purchasing from the Ricoh eShop, you would benefit from a wide and varied catalogue, great customer service from the Ricoh eShop team and support from a dedicated account manager. If you want to know more about what’s going on, follow us on LinkedIn!