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Richmonds Reviews | Customer Service Reviews for https://www.feefo.com/reviews/richmonds-coaches | Feefo

Displaying all 9,664 reviews

Trusted Customer

Feefo Verified

7 years ago

Nice and straightforward

I have had 5 trips with Richmond's and every trip has been faultless from start to finish. So glad I have found such a good company. I travel alone but by time i get home I have made new friends...

Lyndsay

Richmonds

6 years ago

Thank you for the lovely feedback. It is great to hear that you have had faultless trips with us and have made new friends too. We will pass on your compliments to the team and we look forward to having you travel with us in the future.

Product reviews

Date of purchase: 02/08/2018

Mrs Arksey

Feefo Verified

Cambridge

7 years ago

What Mrs Arksey said about Richmonds:

Hassle free..coach pickup and return were ideal,comfortable and spotless

Nothing ...everything was perfect

Lyndsay

Richmonds

6 years ago

Thank you so much for the lovely feedback. We will share your compliments with the team.

Product reviews

Date of purchase: 27/09/2018

Mrs Thompson

Feefo Verified

7 years ago

What Mrs Thompson said about Richmonds:

Great and friendly service

It was so simple and easy to use and the lady I spoke to on the phone was so pleasant and helpful that I have booked with your company again

Lyndsay

Richmonds

6 years ago

Thank you for your lovely feedback. We will pass on your compliments to the team and we look forward to having you travel again with us in the future.

Date of purchase: 10/08/2018

Mrs Aston

Feefo Verified

Stevenage, Herts.

7 years ago

What Mrs Aston said about Richmonds:

Very positive.

Richmonds were polite and helpful.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback, we really appreciate your compliments and will pass those onto the team.

Product reviews

Date of purchase: 27/08/2018

Mrs Allen

Feefo Verified

Buntingford

7 years ago

What Mrs Allen said about Richmonds:

Happy

Your coaches are comfortable and clean and your drivers are very steady and safe. Have recommended your company to several friends.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are delighted to hear that you find our drivers are steady and safe, we will pass on your compliments to them. Thank you for recommending us, we really appreciate it.

Product reviews

Date of purchase: 02/09/2018

Trusted Customer

Feefo Verified

7 years ago

Great service

Customer service. Coach driver great with individuals

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We will pass on your compliments to the driver and wider team.

Product reviews

Date of purchase: 09/08/2018

Mrs Smith

Feefo Verified

7 years ago

What Mrs Smith said about Richmonds:

A great day go every year ,nice if we stay a bit longer

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are glad to hear that you had a great day out in Sheringham. We will bear in mind your suggestion when planning future trips here.

Product reviews

Date of purchase: 15/09/2018

Mr Hall

Feefo Verified

Comberton Cambridge

7 years ago

What Mr Hall said about Richmonds:

One improvement would be to find a new pick up point to replace Trumpington. Because of the changes made by Park & Ride in not charglng for parking, not only do the Addenbrooks staff now park there,...

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are pleased to hear that you have found our team to be helpful, courteous and efficient when calling to book with us and we will pass on your comments to the team. We are sorry to hear that you have encountered issues when using Trumpington Park & Ride and we will look into this for future trips.

Product reviews

Date of purchase: 27/09/2018

Mrs Clements

Feefo Verified

cambridge

7 years ago

What Mrs Clements said about Richmonds:

Couldn't fault them. Coach was punctual, driver friendly and helpful, show amazing so altogether an excellent day.

Lyndsay

Richmonds

6 years ago

Thank you for your lovely feedback. We will pass on your compliments to the driver and wider team. We are really pleased to hear that you thought the show was amazing and that you had an excellent day.

Product reviews

Date of purchase: 20/09/2018

Mrs Childerley

Feefo Verified

7 years ago

What Mrs Childerley said about Richmonds:

As firm they are excellent. But the production, not their fault, was disappointing and having to go up three flights of stairs to seats was hard on those with arthritic knees.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are sorry to hear that you found the stairs difficult and production disappointing, we will take on board this feedback when planning future trips.

Date of purchase: 20/09/2018

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Richmonds Reviews

Isle of ManMore reviews of this product (24)View product websiteDays out where good at about the right time spent at each venue. Coach was very comfortable and being able to charge phone is an good extra. Clive was superb as have all your drivers been.

Mamma Mia MatineeMore reviews of this product (43)View product websiteAll good ...superb seats in theatre ..lovely driver

Warner Bodelwyddan CastleMore reviews of this product (24)View product websiteAlthough I begrudge paying a single supplement, I was pleased to have an excellent room with all facilities and a pleasant view from the windows.

BournemouthMore reviews of this product (24)View product websiteThe only problem we had was that our hotel room was poor, overlooked by a fire escape which the staff used as a walkway, which we felt was intrusive. The room was sad with well worn antique pine...Read more

BrightonMore reviews of this product (146)View product websiteEverthing. From pick up to end of journey. Very professional & coach driver great people person skills

SheringhamMore reviews of this product (146)View product websiteAlways great drivers ,so professional

Postal Museum, London including LunchMore reviews of this product (146)View product websiteVery good driver, Enjoyed the museum very much, thought the venue for the meal was very good ( short walk ) the meal itself was excellent, the Fish & Chips were hot and were one of the best I've...Read more

War Horse, Milton Keynes TheatreMore reviews of this product (43)View product websiteBecause it was excellent!

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