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Richmonds Reviews | Customer Service Reviews for https://www.feefo.com/reviews/richmonds-coaches | Feefo

9,666 out of 9,665 reviews

Trusted Customer

Feefo Verified

7 years ago

Everything worked well. One thing that niggles slightly is on the website, the sound that accompanies the summary of the outing.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback and comment regarding the sound, we will check this out.

Product reviews

Date of purchase: 27/09/2018

Mrs Lawrence

Feefo Verified

Melbourn/Cambridge

7 years ago

What Mrs Lawrence said about Richmonds:

Excellent alround

Richmond’s always give excellent service and value for money

Lyndsay

Richmonds

6 years ago

Thank you for the lovely feedback. We will share your compliments with the whole team.

Product reviews

Date of purchase: 26/09/2018

Mrs Batchelor

Feefo Verified

Saffron Walden

7 years ago

What Mrs Batchelor said about Richmonds:

We have never had a bad trip with you, your drivers are fantastic, your girls on the booking desk, are courteous, extremely helpful in a very pleasant manner with our enquires. We have recommended...

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. It is great to hear that you always have a good trip with us. We will pass on your compliments to the driver and wider team. Thank you for recommending us, we really appreciate it.

Product reviews

Date of purchase: 11/08/2018

Mrs Ellis

Feefo Verified

7 years ago

What Mrs Ellis said about Richmonds:

Very easy to book On Line

Everything was on time, even the Feeder Coach that had to make a detour because of an accident. Our driver was very good and very helpful.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are pleased to here the booking process was easy and that the driver was very good and helpful. We will pass on your compliments to the driver.

Product reviews

Date of purchase: 13/08/2018

Trusted Customer

Feefo Verified

7 years ago

very pleased overall. Will book again.

Very easy to book. Good info as to where to get the bus. Confirmation letter appreciated. Driver very polite and helpful. Bus arrived on time. Pleased to be dropped in Southend next to the...

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We will pass on your compliments to the driver and wider team.

Product reviews

Date of purchase: 12/08/2018

Trusted Customer

Feefo Verified

7 years ago

Very easy

Local pick ups. Very easy to book on website. Coaches always punctual. Occasionally the theatre trips I would like to go on are on a different route which is a shame.' Thriller' in particular.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. It is great to hear that you find our website easy to use and our coaches are punctual. Please keep checking our website for theatre trips as we do sometimes alternate routes.

Product reviews

Date of purchase: 08/08/2018

Mrs Frost

Feefo Verified

Epping Essex

7 years ago

What Mrs Frost said about Richmonds:

all was 10/10 no changes needed

Lyndsay

Richmonds

6 years ago

Thank you for the lovely feedback!

Product reviews

Date of purchase: 18/08/2018

Mrs Martin

Feefo Verified

Royston

7 years ago

What Mrs Martin said about Richmonds:

Excellent customer service

Would highly recommend Richmonds their drivers always kind , considerate and helpful.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. It is great to hear that you highly recommend us. We will pass on your compliments to the drivers and wider team.

Product reviews

Date of purchase: 22/08/2018

Dr Seeley

Feefo Verified

7 years ago

What Dr Seeley said about Richmonds:

Everything!

Lyndsay

Richmonds

6 years ago

Thank you!

Date of purchase: 15/09/2018

Trusted Customer

Feefo Verified

7 years ago

Great Isle of Man holiday

Driver Clive very helpful and hotel very good

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are glad to hear you had a great time on the Isle of Man. We will pass on your compliments to the driver and wider team.

Product reviews

Date of purchase: 02/08/2018

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Richmonds Reviews

Tina - The Tina Turner Musical, MatineeMore reviews of this product (43)View product websiteEverything worked as expected. The pick up and set down times were correct and the driver was very pleasant and polite.

Grimsthorpe Castle & OakhamMore reviews of this product (146)View product websiteExcellent Driver very pleasant experience

Stratford-upon-AvonMore reviews of this product (146)View product websiteAll of your staff are courteous kind and very helpful. Ten out of ten to the drivers who have taken us on trips to London, their knowledge and skill in manoeuvring the coaches around the back...Read more

Southport Flower Show & LancashireMore reviews of this product (24)View product websiteThe only thing we did not like was Blackpool, we thought it was very scruffy! Coach was very comfortable.

Southend-on-SeaMore reviews of this product (146)View product websiteAs above very pleased with everything

The King and I, London Palladium -More reviews of this product (43)View product websiteTheatre production was fantastic. Great venue. Went to matinee. Driver went to great lengths to get as close to venue for the older passengers.lovely view in seats.

Wells-Next-The-SeaMore reviews of this product (146)View product websitewe did have two passengers in front of us who acted inapporatlty to be on a coach trip this was the only dissapointment

CanterburyMore reviews of this product (146)View product websiteCouldn’t wish for better comfortable coach Driver kind, considerate and helpful.

Isle of ManMore reviews of this product (24)View product websiteGood itinerary good driver coach comfortable and clean

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