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Richmonds Reviews | Customer Service Reviews for https://www.feefo.com/reviews/richmonds-coaches | Feefo

MH

Mrs Howarth

Feefo Verified

Hitchin

7 years ago

What Mrs Howarth said about Richmonds:

Great day out - super value.

Thoroughly enjoyed the day. Coach arrived as planned and everything ran smoothly. On previous coach trip driver told us points of interest - only critics is that driver gave us no information but...

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are glad to hear you thoroughly enjoyed the day.

Product reviews

Date of purchase: 18/08/2018

0

MS

Mrs Shilling

Feefo Verified

7 years ago

What Mrs Shilling said about Richmonds:

Our trip to brighten was the fourth trip with richmonds coaches and have enjoyed every experience with them. The customer service is excellent,the staff are very friendly. The drivers are very...

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. It is great to hear that you enjoy travelling with us and that you find our drivers and customer service excellent. We will pass on your compliments to the drivers and the wider team.

Product reviews

Date of purchase: 09/08/2018

0

MH

Mrs Hawkins

Feefo Verified

7 years ago

What Mrs Hawkins said about Richmonds:

The staff were polite and also booking online was good.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We will pass on your compliments to the team.

Product reviews

Date of purchase: 27/09/2018

0

MK

Mr King

Feefo Verified

Melbourn

7 years ago

What Mr King said about Richmonds:

Everything went OK and we had plenty of time to have a light lunch nearby and then get to the theatre and seated well before curtain up. The seats were just perfect. Well done!!!

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. It is great to hear that you had plenty of time for a light lunch before the show and that you thought the seats were perfect. We will pass on your compliments to the team.

Product reviews

Date of purchase: 16/08/2018

0

Trusted Customer

Feefo Verified

7 years ago

Good

Easy to book

Lyndsay

Richmonds

6 years ago

Thank you for your feedback.

Product reviews

Date of purchase: 12/08/2018

0

Trusted Customer

Feefo Verified

7 years ago

easy website

Lyndsay

Richmonds

6 years ago

Thank you for your feedback.

Product reviews

Date of purchase: 10/08/2018

0

MS

Mrs Shadbolt

Feefo Verified

7 years ago

What Mrs Shadbolt said about Richmonds:

Have recommended them to lots of people, who now use them.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback and for recommending Richmonds, we really appreciate it.

Date of purchase: 01/09/2018

0

Trusted Customer

Feefo Verified

7 years ago

We enjoyed the day trip to the lovely town of Stamford. The pick up was easy and the driver good at his job and very friendly, which really makes the journey more enjoyable. Think the driver...

Lyndsay

Richmonds

6 years ago

Thank you for your lovely feedback. We will pass on your compliments to the drivers and wider team. We will review your suggestion for a coffee stop when planning future trips of this nature.

Product reviews

Date of purchase: 10/08/2018

0

MN

Mr Norton

Feefo Verified

7 years ago

What Mr Norton said about Richmonds:

No problems!

Certainly recommend and will consider future trips. However it would help us from Ely area to have pick up at Milton. Previous planned trip to Gin distillery and IWM left us £100 out of pocket due to...

Lyndsay

Richmonds

6 years ago

Thank you for your feedback and that you recommend us. We are sorry to hear you've had a issues travelling back after a trip due to traffic. We have a selection of trips that have a Milton pick-up, so please give us a call or check our website. Thank you for the photo of the coach and driver. We will share it will the driver.

Date of purchase: 10/09/2018

0

Trusted Customer

Feefo Verified

7 years ago

Postal Museum Day Trip

My dietary requests had somewhere along the line been overlooked so I was disappointed with the meal that was served to me for lunch, I felt it to be of poor value. Also we were told we would be...

Rebecca

Richmonds

7 years ago

Thank you for your feedback regarding your trip to the Postal Museum and I will look into the timings of the trip to see how or if they can be improved. I’m sorry that you were disappointed with your meal option, however, Caroline from our Tours and Excursions who was on the trip did her best to resolve the situation on the day and we have reconfirmed your meal options on our system. I do hope that you feel reassured and will travel with us again in the future.

Yours sincerely,

Diane Richmond, Tours & Excursions Manager, Richmond's

Date of purchase: 27/09/2018

0

Richmonds Reviews

Wells-Next-The-SeaMore reviews of this product (146)View product websiteEverything ran very smoothly and to plan.

BrightonMore reviews of this product (146)View product websiteThe coach was very comfortable and clean.the driver was very friendly.

Tina - The Tina Turner Musical, MatineeMore reviews of this product (43)View product websiteThe show was brilliant also the seats were good and we had a excellent coach driver.

The Glenn Miller Show, LondonMore reviews of this product (43)View product websiteJust perfect timing to have lunch before the show

Southend-on-SeaMore reviews of this product (146)View product websiteJourney to long went to to many places to pick up

Festival of QuiltsMore reviews of this product (146)View product websiteexcellent service and first rate day

Stamford Market Day & BarnsdaleMore reviews of this product (146)View product websiteGood comfortable drive and loved the town although disappointed with the Geoff Hamilton garden. Had been there years ago but it was not so interesting this time. Needed more TLC. Perhaps a stop at...Read more

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