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Richmonds Reviews | Customer Service Reviews for https://www.feefo.com/reviews/richmonds-coaches | Feefo

Displaying all 9,672 reviews

Mrs Morris

Feefo Verified

Hitchin

7 years ago

What Mrs Morris said about Richmonds:

Looking forward to your 2019 brochure!

Lovely coaches, reasonable fares and careful, helpful drivers. Convenient pick-up and drop-off places too.

Lyndsay

Richmonds

6 years ago

Thank you for your lovely feedback. We will pass on your compliments to the team.

Product reviews

Date of purchase: 15/08/2018

Trusted Customer

Feefo Verified

7 years ago

Website easy to use, have already booked again

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are pleased to hear you find the website easy to use and we look forward to having you travel again with us in the future.

Product reviews

Date of purchase: 10/08/2018

Miss Newman

Feefo Verified

7 years ago

What Miss Newman said about Richmonds:

The brochure informative. Booking always efficient and helpful.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. It is great to hear that you find the brochure informative and the booking process efficient and helpful. We will pass on your compliments to the team.

Date of purchase: 10/08/2018

Miss Thomas

Feefo Verified

7 years ago

What Miss Thomas said about Richmonds:

comfortable and relaxing drive to airshow friendly driver

Had a lovely ride down to the airshow, friendly and polite driver, coach clean and comfortable would not hesitate in recommending Richmond's coaches and will definitely use again.

Lyndsay

Richmonds

6 years ago

Thank you for your lovely feedback. We will pass on your compliments to the driver and wider team. We look forward to having you travel with us again in future.

Product reviews

Date of purchase: 23/08/2018

Mrs Pacey

Feefo Verified

7 years ago

What Mrs Pacey said about Richmonds:

Staff made booking quick and easy as always.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are pleased to hear you found the booking process quick and easy with our team. We will pass on your compliments to them.

Product reviews

Rebecca

Richmonds

7 years ago

Dear Mrs Pacey,

Thank you for your feedback regarding the hotel and I'm sorry that it was not up to our usual standard. We are not going to offer our Bournemouth holiday until we can guarantee a better standard of accommodation and restaurant service. I apologise for any inconvenience and do hope you are reassured and will travel with us again soon.

Yours sincerely,

Diane Richmond, Tours and Excursions Manager, Richmond's

Date of purchase: 02/09/2018

Mrs Armsworth

Feefo Verified

7 years ago

What Mrs Armsworth said about Richmonds:

Excellent Day Out

First rate service. Always have a lovely time when we go with Richmonds.

Lyndsay

Richmonds

6 years ago

Thank you for your lovely feedback. It is great to hear that you always have a lovely time when travelling with us. We will pass on your compliments to the whole team.

Product reviews

Date of purchase: 08/08/2018

Miss Castello

Feefo Verified

7 years ago

What Miss Castello said about Richmonds:

Always professionals and on time, cheap and good quality service. Did several day trip with them and they were always well organised and great.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. It is great to hear that you have travelled regularly with us and found our service to be professional and of good quality. We will pass on your compliments to the team.

Product reviews

Date of purchase: 26/08/2018

Mrs Richardson

Feefo Verified

bar hill cambridge

7 years ago

What Mrs Richardson said about Richmonds:

I do not think you need to make any improvements. The booking was easy, the coach on time and the coach driver very pleasant and competent

Lyndsay

Richmonds

6 years ago

Thank you for your lovely feedback. We will pass on your compliments to the driver and wider team.

Product reviews

Date of purchase: 27/09/2018

Mrs Clarke

Feefo Verified

7 years ago

What Mrs Clarke said about Richmonds:

Brochure was clear and easy to use,the information was good. Booking on line easy.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are pleased to hear you find the brochure clear and easy to use, likewise booking online.

Product reviews

Date of purchase: 17/09/2018

Mrs McGeorge

Feefo Verified

Cambridge

7 years ago

What Mrs McGeorge said about Richmonds:

We go on.lots of Richmond coaches ,day trips ,never dissapointed, very kind polite drivers , give full information, and very caring ,from.lovely polite ladies that take our bookings , to the whole...

Lyndsay

Richmonds

6 years ago

Thank you for your lovely feedback. We are delighted to hear that you regularly travel with us and think we provide a brilliant service. Thank you too for recommending us, we really appreciate it. We will pass on your compliments to the whole team.

Product reviews

Date of purchase: 15/09/2018

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Richmonds Reviews

CromerMore reviews of this product (146)View product websiteI love Cromer - a lovely place for a day trip In general, all Richmond's day trips are fabulous (not been on holiday - yet),

Festival of QuiltsMore reviews of this product (146)View product websitelove your coaches, comfortable and usb port etc was an unexpected bonus

Clacton Air ShowMore reviews of this product (146)View product websiteVery professional and friendly driver and on time

BournemouthMore reviews of this product (24)View product websiteWe didn't feel the hotel on this holiday was up to Richmond's normal standard. It was very tired in places. Our shower did not work very efficiently and the water from the taps was either cold or...Read more

The King and I, London Palladium -More reviews of this product (43)View product websiteAll the drivers on Richmonds are always kind and helpful. We all enjoyed The King and I. We had a lovely day from start to finish.

PortsmouthMore reviews of this product (146)View product websiteDriver and coach perfect. Drop off and pick up point next to the mall.

Tina - The Tina Turner Musical, MatineeMore reviews of this product (43)View product websiteEvery aspect of the event was fine. Easy booking, coach on time, very good driver, pleasant personality efery

Pennine ExplorerMore reviews of this product (24)View product websiteThe coach was comfortable. The driver was friendly and professional.

SheringhamMore reviews of this product (146)View product websiteVery caring drivers,,give full explanation of itenary, lovely comfortable seats , smart looking appearance of drivers , from.polite ladies who take our bookings to the whole experience on days out...Read more

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