The driver was excellent coach comfortable clean .pick ups good on time .the only thing I would ask is when we get to a place late could we leave later to compensate
All was good. We were very impressed with the whole experience. Driver was professional, friendly and efficient. All was on time with no waiting around.
Date of purchase: 14/08/2018
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Trusted Customer
Feefo Verified
7 years ago
The staff are always helpful. The brochures give plenty of detail.
Product reviews
Date of purchase: 05/08/2018
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Trusted Customer
Feefo Verified
7 years ago
The drivers are always very polite and introduce themselves when we start off. Always help you off the coach if needed.
We booked for another trip a year ago and had to cancel, they gave us a credit letter. We then booked the Wells trip about a year latter, well done Richmonds. The coach was on time, the driver a...
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Product reviews
Date of purchase: 18/08/2018
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Trusted Customer
Feefo Verified
7 years ago
The driver of the feeder bus from Hitchin to Cambridge Park & Ride was excellent in terms of customer service. He was polite and friendly and helpful. The driver who took us to Stratford Upon Avon...
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Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are sorry to hear that one of our drivers was not friendly, we pride ourselves on having a team fully committed to providing an excellent level of service. We hope this 'blip' will not put you off travelling with us in the future. We are delighted to hear that our other drivers were polite, friendly and helpful.
Product reviews
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are pleased to hear that the driver was able to answer your questions and that you found them professional and helpful.
At Richmond’s we lead our sector with our diverse, modern fleet and qualified, dedicated team of people. Combining traditional courtesy with technology and expertise, we strive to be the coach travel company of choice for business and leisure customers in Cambridgeshire, Hertfordshire, Bedfordshire and Essex by ensuring we provide comfortable, enjoyable and seamless experiences every time.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Richmond’s we lead our sector with our diverse, modern fleet and qualified, dedicated team of people. Combining traditional courtesy with technology and expertise, we strive to be the coach travel company of choice for business and leisure customers in Cambridgeshire, Hertfordshire, Bedfordshire and Essex by ensuring we provide comfortable, enjoyable and seamless experiences every time.