Easy to order with a well laid out website. Lots of options. Very quick and secure delivery, well packaged. All items are high quality, i am impressed. Well priced. I own a holiday home management...
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Product reviews
Date of purchase: 20/03/2023
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Trusted Customer
Feefo Verified
3 years ago
Good quality products delivered promptly.
Date of purchase: 18/03/2023
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Karen Bell
Feefo Verified
3 years ago
What Karen Bell said about Richard Haworth Limited:
After spending £80+ on two easy care single sheets
they are a nightmare to iron an will never be used again . So disappointing
David - Richard Haworth Team
Richard Haworth Limited
3 years ago
Thank you for the feedback Duncan and sorry to hear you are struggling to iron your sheet. I have sent you a direct message where we can discuss how you are laundering the product and hopefully offer advice on how to make this easier for you.
Product reviews
David - Richard Haworth Team
Richard Haworth Limited
3 years ago
Thank you for the feedback Duncan and sorry to hear you are struggling to iron your sheet. I have sent you a direct message where we can discuss how you are laundering the product and hopefully offer advice on how to make this easier for you.
Date of purchase: 16/03/2023
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Ruth Brown
Feefo Verified
3 years ago
What Ruth Brown said about Richard Haworth Limited:
I bought Goose feather pillows after experiencing them in a hotel (I took pic of label). What I received was nothing like those pillows. They had very little filling and went almost completely flat...
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David - Richard Haworth Team
Richard Haworth Limited
3 years ago
Thank you for the feedback Ruth and sorry to hear you are not happy with your pillows. Natural pillows will however need daily maintenance to fluff back into shape, which Hotel’ housekeepers will be doing daily. If you would like to return the pillows and they have not been used feel free to send back to us and we would be more than happy to issue a full refund.
RB
Ruth Brown
3 years ago
Hello David
I have already had conversation with Amanda Newham. It was only after taking two cushions out of their packaging that I realised they were very flat, no matter how much I tried to fluff them up so suggesting a refund if they are unused is a bit like shutting the door after the horse has bolted. I couldn't have discovered this issue without using the pillows. At least I was able to return 4 that were still in the packaging so I didn't waste all my money.
I have continued to 'fluff' these pillows every day and it makes no difference. They do not have enough filling and they are nowhere near to level of comfort I was expecting, especially considering I'd had first hand experience before I bought them. They are not up to standard, either you have a bad batch or you've lowered the standard of the pillow.
David - Richard Haworth Team
Richard Haworth Limited
3 years ago
Thank you for the additional feedback Ruth. We have received back and inspected your pillows. i have sent you a direct message so you can see how the pillows should look once fluffed up.
Product reviews
David - Richard Haworth Team
Richard Haworth Limited
3 years ago
Thank you for the feedback Ruth and sorry to hear you are not happy with your pillows. Natural pillows will however need daily maintenance to fluff back into shape, which Hotel’ housekeepers will be doing daily. If you would like to return the pillows and they have not been used feel free to send back to us and we would be more than happy to issue a full refund.
RB
Ruth Brown
3 years ago
I have fluffed them repeatedly!!!!!
David - Richard Haworth Team
Richard Haworth Limited
3 years ago
Thank you for the additional feedback Ruth. We have received back and inspected your pillows. i have sent you a direct message so you can see how the pillows should look once fluffed up.
Date of purchase: 28/02/2023
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Kate Hall
Feefo Verified
3 years ago
What Kate Hall said about Richard Haworth Limited:
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.