Pleasant and knowledgable staff in store. Ordering system very efficient, delivery times and dates given. Text as furniture leaving store and delivered efficiently and courteously
All staff very helpful.answered all questions. Didn’t rush you into any decisions. Delivery time came as stated. Delivery staff excellent. Would recommend anyone to visit Reynolds who were thinking...
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Product reviews
Date of purchase: 27/08/2022
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Feefo Verified
3 years ago
From initial enquiry regarding Stressless chair, through ordering and finally delivery of the chair the service was helpful, courteous. Top marks.
Excellent service and advice. Helpful and friendly. Delivery men very polite and helpful moving sofa where I wanted it and also moving armchair around for me, definitely recommend this firm give...
The sales assistant was pleasant and helpful. We purchased 2 decorative oars and wondered how we would transport them back to our car but when we went to collect them after paying they were...
There was an outstanding problem with this product it took virtually 12 months to resolve and then it was not a perfect outcome.
We had to keep chasing Reynolds to achieve any result.
Reynolds
Reynolds
3 years ago
So sorry this matter took so long to be sorted for you and not keeping you better informed. On checking the notes on your order it appears that the stripes on the sofa arms did not line up. Unfortunately the supplier sent in the replacement arm covers incorrectly twice before agreeing to a replacement sofa which has now been delivered.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.