How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Reynolds Reviews

http://www.reynoldsfurniture.co.uk

EXCEPTIONAL

Service

4.8

Product

4.7

ratings over the past year

Displaying all 2,257 reviews

Trusted Customer

Feefo Verified

3 years ago

Better info at point of sale and on your description /price cards

Was not informed the desk was flat pack. Collected same from warehouse . When opening box an item was damaged . Had to go to store for replacement draw slide. and back to storage to collect . Staff...

Product reviews

Date of purchase: 26/06/2023

Trusted Customer

Feefo Verified

3 years ago

The item wanted was in stock at the time of ordering,after waiting I was informed weeks later that it was no longer available. Even though the money was returned it had been debited from my account....

Product reviews

Date of purchase: 04/06/2023

Trusted Customer

Feefo Verified

3 years ago

Great staff and product range

We have made many purchases from Reynolds in the past - the staff are always really polite / helpful and knowledgeable. The range of products is always impressive and they cater for all ages and...

Date of purchase: 12/05/2023

Mr D Boyall

Feefo Verified

3 years ago

What Mr D Boyall said about Reynolds:

Excellent service and after service

Excellent service and advice

Date of purchase: 15/04/2023

Trusted Customer

Feefo Verified

3 years ago

Attentive and informative

Attentive and informative staff

Date of purchase: 12/06/2023

Trusted Customer

Feefo Verified

3 years ago

Helpful and prompt service

Product reviews

Date of purchase: 25/05/2023

Mr & Mrs L Pilling

Feefo Verified

North Mundham

3 years ago

What Mr & Mrs L Pilling said about Reynolds:

Work carried out efficiently by two pleasant and helpful young men

Product reviews

Date of purchase: 04/04/2023

Kevin Torode

Feefo Verified

Petworth

3 years ago

What Kevin Torode said about Reynolds:

Good Quality and it shows deliver persons were great

Very helpful and could not do enough for us quality of items were fantastic

Product reviews

Date of purchase: 21/03/2023

Mr & Mrs S Newton

Feefo Verified

3 years ago

What Mr & Mrs S Newton said about Reynolds:

First experience of Reynolds Furniture Store

Visiting the store was a revelation that an excellent range of furniture can still be seen in one store, the store personnel were very helpful. Follow up and delivery were very good. The installation...

Product reviews

Date of purchase: 23/02/2023

Trusted Customer

Feefo Verified

3 years ago

Shop is laid out well. Staff friendly and knowledgeable

Product reviews

Date of purchase: 13/06/2023

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Reynolds Reviews

ACTONA Office Neptun DeskMore reviews of this productView product websiteFlat pack and damage to fittings

Present Time Home Decor Statue Origami Cat Sitting BlackMore reviews of this productView product websiteVery disappointed with the whole service. . If this is the customer service I dont know and cabt say what the quality if the item would have bee

Clearance - Linen Sanderson Home Seaflower Single Duvet CoverMore reviews of this productView product websiteJust what I wanted thank you

KARNDEAN Karndean 305mm 457mm (12 x 18)More reviews of this productView product websiteLooks smart and well fitted

ALSTONS Chicago 3 Seater SofaMore reviews of this productView product websiteJUST GREAT QUALITY SOFAS GREAT STYLE

EKORNES Consul Medium Chair and Stool - Classic BaseMore reviews of this productView product websiteIt achieves its name stressless

JTW Eva 2 Drawer Coffee TableMore reviews of this productView product websiteLooks very smart . We haven't had it long enough to judge wear and tear fractures.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?