How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Reynolds Reviews

Displaying all 2,257 reviews

Trusted Customer

Feefo Verified

Chichester

8 years ago

What Trusted Customer said about Reynolds:

Good service, lovely furniture. 10/10

Excellent customer service from both the on floor advice through to the office/account staff. Friendly and knowledgeable. The delivery men were courteous and considerate. All in all, a pleasant...

Product reviews

Date of purchase: 12/04/2018

Trusted Customer

Feefo Verified

8 years ago

very good service

from the start the sales gave all the details we required. the delivery time date was met and the delivery was very quick and helpful. we will be back in the future.

Product reviews

Date of purchase: 06/04/2018

Trusted Customer

Feefo Verified

8 years ago

Only just placed the order early days for a review

Date of purchase: 09/03/2018

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Reynolds:

Excellent

Always polite, listened well, allowed me to lie on beds, advised and explained which ones would meet my needs best. Friendly. A pleasure to deal with them

Date of purchase: 10/04/2018

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Reynolds:

The sofa bed we ordered before Christmas has only just been delivered due to the fact that the wrong one was ordered by your representative. This four month wait was a great inconvenience as we had...

Reynolds

8 years ago

We are so sorry for the inconvenience that you have been put to. You were served by a supplier representative, as it was our sale preview, and we were very busy. He unfortunately ordered you a left hand rather than a right hand chaise sofa bed which meant the goods had to be re ordered for you as the error was only discovered once the goods were delivered. Once again our sincere apologies.

Product reviews

Date of purchase: 10/04/2018

Trusted Customer

Feefo Verified

Felpham

8 years ago

What Trusted Customer said about Reynolds:

Funriture damaged and not as described.

Good until the item was unpacked as there was a dent and some of the VENEER had chipped of the SOLID wood furniture. It was reported and the salesman was shocked that parts were veneer and not solid...

Product reviews

Date of purchase: 09/04/2018

Trusted Customer

Feefo Verified

8 years ago

Good to shop where customers are dealt with in such an excellent manner

Sales staff so helpful , giving advice on our choice and dealing with us with lots of patience. The delivery staff were polite and very helpful.

Date of purchase: 05/04/2018

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Reynolds:

Efficient

Product reviews

Date of purchase: 29/03/2018

Trusted Customer

Feefo Verified

Aldwick

8 years ago

What Trusted Customer said about Reynolds:

Excellent customer service! Would definitely recommend the Store.

Product reviews

Date of purchase: 07/04/2018

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Reynolds:

Excellent

Product reviews

Date of purchase: 07/04/2018

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Reynolds Reviews

EKORNES Mayfair Large 1732015 Chair and StoolMore reviews of this productView product websiteWorth every penny. Beautifully made.

TCH FURNITURE Windsor Dining Sideboard 3 Doors 3 DrawersMore reviews of this productView product websiteall that we had expected nice finish

BUOYANT Maxwell LHF Sofa Bed RHF Chaise with storageMore reviews of this productView product websiteNow we have the right sofa bed, we are very happy with it. It fits our room perfectly and seems to be comfortable. Great storage too.

UNIQUE FURNITURE & ZENIA HOUSE Quercus Corner TV UnitMore reviews of this productView product websiteDone this already, seems duplicated.

KINGSTOWN Topaz White 2 Drawer Bedside ChestMore reviews of this productView product websiteWanted a bedside chest for a guest bedroom. This small one is perfect.

PARLANE Accessories Albus ClockMore reviews of this productView product websiteA very good modern purchase realistically priced

MASTERCRAFT LTD Spectrum 80 x 150cmMore reviews of this productView product websiteWhat we wanted and colour was great

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?