I registered my complaint as soon as the furniture was delivered. I also went to the store to register y complaint. It is now Wednesday the 27 February and nobody has even tried to telephone or...
Shop staff were ok
Delivery team were very good
Telephone call handling could be improved
Product reviews
Date of purchase: 14/02/2019
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TC
Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about Reynolds:
While experience was in on my agenda went over and above Neil was exceptionally helpful and although had issue with carpet they resolved it straight away. Definitely would recommend service as well...
I was very impressed with the delivery men they came on time were polite unpacked all the chairs and took all the rubbish away without being asked.
Also the shop itself is large and inviting.
Excellent service in the shop when I was looking at which armchairs to buy. Delivery was done efficiently and the old furniture was taken away at the same time. Not an easy job for the delivery team...
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Product reviews
Date of purchase: 14/02/2019
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Trusted Customer
Feefo Verified
7 years ago
Kept up to with purchases, any issues with deliveries they were very accommodating.
Date of purchase: 11/02/2019
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Trusted Customer
Feefo Verified
7 years ago
Professional company, excellent company to buy furniture from
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.