What Kyle Nimmo said about Reserve Apartments | Guests:
Well thought out and spacious apartment so conveniently located to central Glasgow. Could not fault anything about the apartment and comfortably slept 4 of us but could easily allow more without feeli
...
Read all
Product reviews
Looking forward to staying here again in the future!
0
Share
SH
Steffen Haas
7 years ago
Date of purchase: 18/08/2016
What Steffen Haas said about Reserve Apartments | Guests:
During our stay in the apartment there was no warm water and no heating. They tried to fix it but it didn't work. So they offered us a refund of 25%. But they haven't paid it until now. We asked for t
...
Read all
Product reviews
No heating and no warm water during our whole stay. No one could fix it. Very annoying!
0
Share
Trusted Customer
7 years ago
Date of purchase: 08/11/2016
I received a very poor response to the phonecall that I had to make one hour before arrival.
Product reviews
The apartment was very good and in a great location.
0
Share
Trusted Customer
7 years ago
Date of purchase: 14/04/2016
The apartment is well appointed and central for shopping.
Product reviews
0
Share
Trusted Customer
7 years ago
Date of purchase: 07/03/2016
Very helpful staff both before arriving and after arrival.
I was a bit confused when initially booking due the number of emails coming from 3 different addresses, but this was soon sorted. Will def us
...
Read all
Product reviews
Perfect location for everything we needed - buses/theatre/restaurants/station.
Steps whilst initially daunting (especially after a busy day) got easier by the week. Was a little concerned about Fire E
...
Read all
0
Share
Trusted Customer
7 years ago
Date of purchase: 03/10/2016
Communication from the team was clear and efficient throughout and everyone I dealt with was extremely helpful and friendly. We were met on time by a member of Reserve Apartments staff at the property
...
Read all
Product reviews
Beautiful property. Spotlessly clean and in a fantastic location. Would recommend to others and definitely stay there again.
0
Share
Trusted Customer
7 years ago
Date of purchase: 19/10/2016
Great service
Product reviews
Beautiful
0
Share
Trusted Customer
7 years ago
Date of purchase: 27/10/2016
Excellent service - very polite and helpful when I called to discuss the booking
Product reviews
Excellent facilities and would definitely recommend
0
Share
Trusted Customer
7 years ago
Date of purchase: 26/03/2016
Our travel agent delt directly with them and as far as I'm aware there weren't any issues.
Reserve Apartments
Reserve Apartments | Guests
7 years ago
Thank you for leaving us some feedback - we take all guest comments very seriously.
We are pleased that you have found our service to be efficient, however we are sorry to hear of your negative experiences within the property. I have passed these comments on to the property manager, and I will update you when I have had a response from them.
All the best - Hannah
Emma - Reserve Apartments
Product reviews
Upon arrival they were an hour late meeting us and once in the apartment found several issues and had to email the individual. The email stated: Mr. Mamood
After checking in to the flat this afternoon
...
Read all
0
Share
Trusted Customer
7 years ago
Date of purchase: 09/10/2016
Good organisation! Good service! Please have an eye on the various features of the appartment (heating etc.).
Reserve Apartments
Reserve Apartments | Guests
7 years ago
Thank you for leaving us your feedback. We hope to welcome you back to Edinburgh soon!
We apologise for the lack of wifi during your stay - we have been informed by the owner that this matter was rectified, and the fault was on behalf of the provider.
All the best - Hannah
Emma - Reserve Apartments
Product reviews
There is a problem with the heating and the isolation of windows. Gas heating achieves 19-20 C max. Additional gas heating did not work. Internet access (WLAN) had not been available due to not paid
Reserve Apartments are specialists in holiday and corporate apartments in Edinburgh & Glasgow. With online availability and price information, it's possible to book our wide range of apartments instantly via our website.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Reserve Apartments are specialists in holiday and corporate apartments in Edinburgh & Glasgow. With online availability and price information, it's possible to book our wide range of apartments instantly via our website.
