Reserve Apartments is no longer an active Feefo customer
Displaying all 597 reviews
Trusted Customer
Feefo Verified
9 years ago
Lovely flat very good position overlooking the Firth of Forth.
Problem with ensuite shower, but othrwise excellent. very clean and friendly service from Agnes
emma.stewart@reserveapartments.co.uk
Reserve Apartments
8 years ago
Thank you for your positive feedback - its always great to hear when guests have a good experience in our properties, we hope to welcome you back soon.
Hi, The room was clean and ready when we have arrived. The location was good.
However it was noisy in the weekend nights sometimes we woke up during our sleep. The Wifi was really really slow and we...
Prompt service, kept informed, provided with personal contact for property. Excellent well appointed flat, great location, walking distance to main tourist areas of Edinburgh.
emma.stewart@reserveapartments.co.uk
Reserve Apartments
8 years ago
Thank your for your wonderful feedback. I am so pleased to hear that you had a great time and loved the apartment.
Product reviews
Date of purchase: 12/04/2017
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MHAIRI CALDWELL
Feefo Verified
9 years ago
What MHAIRI CALDWELL said about Reserve Apartments:
I requested use of the sofa bed for a 3rd guest, and was surprised to be asked for an extra £5 per night. On arrival, i was told the sofa bed was broken so an air bed was provided. As i did not want...
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emma.stewart@reserveapartments.co.uk
Reserve Apartments
9 years ago
Many thanks for taking the time to leave feedback.
The extra person charge is to provide linens for the extra bed or sofa bed, as is the case for most of our properties and this was confirmed when the extra linens were requested. Unfortunately the sofa bed is broken in this property and we are currently sourcing a replacement, this was the reason for the temporary blow up bed.
I am sorry to hear about the issues you experienced within the property, we were not aware of these. I have passed your comments onto the property manager who will look into this and rectify as appropriate.
Despite this, I do hope you enjoyed your time here in Edinburgh.
Product reviews
emma.stewart@reserveapartments.co.uk
Reserve Apartments
9 years ago
Many thanks for taking the time to leave feedback.
The extra person charge is to provide linens for the extra bed or sofa bed, as is the case for most of our properties and this was confirmed when the extra linens were requested. Unfortunately the sofa bed is broken in this property and we are currently sourcing a replacement, this was the reason for the temporary blow up bed.
I am sorry to hear about the issues you experienced within the property, we were not aware of these. I have passed your comments onto the property manager who will look into this and rectify as appropriate.
Despite this, I do hope you enjoyed your time here in Edinburgh.
I would like to highly recommend reserve apartments to everyone who is looking for an apartment in Edinburgh. The apartments are beautiful and of a very high standard and have everything you require....
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Product reviews
emma.stewart@reserveapartments.co.uk
Reserve Apartments
8 years ago
Thank you for taking the time to post your feedback. I am happy to hear that the apartment suited your needs and that you had a great time.
We loved our stay in this apartment. Marc and Shirley were helpful all throughout correspondence and the actual stay. It is a very homely apartment close to town. We will be recommending this to all...
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emma.stewart@reserveapartments.co.uk
Reserve Apartments
8 years ago
Thank you for your positive feedback - its always great to hear when guests have a good experience in our properties, we hope to welcome you back soon.
Date of purchase: 05/04/2017
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Janet Clark-Gardiner
Feefo Verified
Stockton
9 years ago
What Janet Clark-Gardiner said about Reserve Apartments:
Clean , bright apartment with all you need for a short stay. Excellent location near to main tourist areas, supermarket, bars and eateries.
Slight hiccup with sleeping arrangements. Shower needs...
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emma.stewart@reserveapartments.co.uk
Reserve Apartments
8 years ago
Many thanks for leaving feedback! Its great to hear you enjoyed your stay with us and we hope to welcome you back soon.
As usual the booking process was seamless - I would not hesitate to recommend Reserve Apartments. Mostly it is automated but should you need to contact Reserve directly you can expect a speedy and...
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emma.stewart@reserveapartments.co.uk
Reserve Apartments
8 years ago
Thank you for taking the time to post your feedback. I am happy to hear that the apartment suited your needs and that you had a great time.
A very warm greeting from Mike the property manager, great views across the river and a spacious apartment ,within walking distance of the centre. Well equipped kitchen.The owners need to reinvest in...
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emma.stewart@reserveapartments.co.uk
Reserve Apartments
8 years ago
Many thanks for leaving feedback! Its great to hear you enjoyed your stay with us and we hope to welcome you back soon.
Date of purchase: 08/01/2017
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Martin Hornsey
Feefo Verified
9 years ago
What Martin Hornsey said about Reserve Apartments:
Reserve Apartments are specialists in holiday and corporate apartments in Edinburgh & Glasgow. With online availability and price information, it's possible to book our wide range of apartments instantly via our website.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Reserve Apartments are specialists in holiday and corporate apartments in Edinburgh & Glasgow. With online availability and price information, it's possible to book our wide range of apartments instantly via our website.
