Thank you for taking the time to leave feedback. We are sorry to hear of the issues encountered during your stay. The Property Management team are currently working on sourcing new furniture and will put this into the apartment as soon as possible. With regards to the water pressure, this is set by the council from outside on the street and is unfortunately outwith our control. We will however ask the Property Management team if they can do anything to improve this. We will also discuss as a team how best to update the parking information on the listing. Please note it is standard practice in the UK to not have plug sockets in the bathroom for safety, however we will forward the suggestion of adding these to the Property Management team for consideration. Please accept our apologies for the balcony door being open on your arrival - we will ask the housekeeping team to check this is closed each time they leave the property. We hope, despite this, that you enjoyed your time in Edinburgh.
Excellent management service. Kept me well informed of payment and access proceedures in advance of stay. Great property, roomy with good facilities and really close walkable access to the city. Top...
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Emma Poulton
Reserve Apartments
2 years ago
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed your stay and that our team were on hand for any queries about your booking. We hope to welcome you to Edinburgh again soon!
Product reviews
Date of purchase: 10/09/2022
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Gillian Strachan
Feefo Verified
Cornwall
2 years ago
What Gillian Strachan said about Reserve Apartments:
Great position, and ideal size for two couples. Lovely bright apartment - but - looking a little tired in places. The bedding and pillows need refreshed, and the double bed in the second bedroom was...
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Emma Poulton
Reserve Apartments
2 years ago
Thank you so much for taking the time to leave feedback. We are glad you enjoyed your stay and made the most of the property's good location. Thank you for your feedback on where the property can be improved - we will ask the Property Management team to consider purchasing new bedding and pillows and to look at the dishwasher door. We hope to welcome you again soon!
Product reviews
Date of purchase: 08/01/2023
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Wolfgang Weber
Feefo Verified
2 years ago
What Wolfgang Weber said about Reserve Apartments:
Schön Eingerichtes Appartement. Die Abwicklung und die Infos erfolgten problemlos.
Emma Poulton
Reserve Apartments
2 years ago
Vielen Dank, dass Sie sich die Zeit genommen haben, Feedback zu hinterlassen. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und dass unsere Prozesse für Sie reibungslos verlaufen sind. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen!
Product reviews
Date of purchase: 20/03/2023
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Charlie Reeves
Feefo Verified
Edinburough
2 years ago
What Charlie Reeves said about Reserve Apartments:
I would certainly recommend. The staff was exceptional. I had one minor question and they answered it promptly.
Emma Poulton
Reserve Apartments
2 years ago
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed a comfortable stay and that our team were on hand for any queries. We look forward to welcoming you again soon!
We've used Reserve Apartments before and would use again. Good communication, particularly from the property manager at the apartment we used, who was very helpful.
Emma Poulton
Reserve Apartments
2 years ago
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed your stay in this beautiful location and that Tony, our Property Manager, was on hand for any queries. We look forward to welcoming you to Edinburgh with Reserve Apartments again soon!
Product reviews
Date of purchase: 26/05/2023
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Trusted Customer
Feefo Verified
2 years ago
Lovely apartment. Fantastic location.
Emma Poulton
Reserve Apartments
2 years ago
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed your stay and made the most of the great location. We look forward to welcoming you again soon!
Date of purchase: 12/04/2023
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ANTHONY IAN INGLIS
Feefo Verified
2 years ago
What ANTHONY IAN INGLIS said about Reserve Apartments:
We stayed for Edinburgh fringe. Great location with major fringe venues c20 mins away. On main road but surprisingly quiet. V good communications pre visit. Apartment well equipped. Everything...
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Emma Poulton
Reserve Apartments
2 years ago
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed your Fringe trip and found all you needed at the apartment for a self-catering break. We hope to welcome you again soon!
Product reviews
Date of purchase: 15/02/2023
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Trusted Customer
Feefo Verified
2 years ago
Durante il nostro soggiorno in casa è caduto uno specchio, con il pericolo di ferire i bambini. Per fortuna eravamo fuori casa e nessuno si è ferito.
Emma Poulton
Reserve Apartments
2 years ago
Grazie per aver dedicato del tempo a lasciare un feedback. Grazie per averci avvertito durante il tuo soggiorno della caduta dello specchio - a volte queste cose possono accadere e siamo contenti che nessuno sia rimasto ferito. Siamo spiacenti che ritieni che questa proprietà non abbia un buon prezzo - tieni presente che ha un prezzo competitivo rispetto ad altre proprietà comparabili in città. Ci auguriamo, nonostante questo, che ti sia piaciuto il tuo soggiorno a Edimburgo.
Reserve Apartments are specialists in holiday and corporate apartments in Edinburgh & Glasgow. With online availability and price information, it's possible to book our wide range of apartments instantly via our website.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Reserve Apartments are specialists in holiday and corporate apartments in Edinburgh & Glasgow. With online availability and price information, it's possible to book our wide range of apartments instantly via our website.
