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Rentshield Direct Reviews

http://www.rentshielddirect.com/
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ratings over the past year

Rentshield Direct is no longer an active Feefo customer
Displaying all 695 reviews
Trusted Customer
10 years ago
Date of purchase: 30/03/2015
efficient, polite, pleasure to deal with
efficient, polite, pleasure to deal with
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Rentshield
Rentshield Direct
10 years ago
Your review is really valuable to us to understand the service our customers receive, we really appreciate your time. We are really pleased you feel the Rentshield customer services team were a pleasure to deal with and that the Landlord Insurance+ product is good value compared to competitors. We are constantly reviewing our products within the market to ensure we offer a unique, value for money portfolio of products. Kind Regards, The Rentshield Team
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Trusted Customer
10 years ago
Date of purchase: 24/03/2015
Discussions with Rentshield seem to be a mammoth exercise. The staff either don't have notes…
Discussions with Rentshield seem to be a mammoth exercise. The staff either don't have notes of any previous discussions or don't read them. One operative says one thing and another says another. ...

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Rentshield
Rentshield Direct
10 years ago
Thank you for taking the time to provide us with your feedback, we regard our customers feedback very highly which helps improve our products and service. Please be assured that I have forwarded your feedback onto the relevant department. Kind Regards, The Rentshield Team
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Trusted Customer
10 years ago
Date of purchase: 02/03/2015
Service provided by customer advisor was very good as first time landlords and enabled us…
Service provided by customer advisor was very good as first time landlords and enabled us to make informed decision to proceed with Rentsheild
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Trusted Customer
10 years ago
Date of purchase: 31/03/2015
Excellent service from Rentshield representative, Leanne O'Gorman... Clear and helpful advice and a joy to…
Excellent service from Rentshield representative, Leanne O'Gorman... Clear and helpful advice and a joy to do business with...superb employee
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Trusted Customer
10 years ago
Date of purchase: 25/03/2015
Excellent service, helpful staff, pain free transaction. (except I still had to Pay!)
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Trusted Customer
10 years ago
Date of purchase: 31/03/2015
Renewal notice arrived promptly,
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Trusted Customer
10 years ago
Date of purchase: 31/03/2015
Did not phone back as regd.
Did not phone back as regd.
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Rentshield
Rentshield Direct
10 years ago
Thank you for taking the time to provide us with your feedback. We're very sorry to hear you dissatisfaction. We have looked into this and can assure you your policy has been amended as requested and your documents have been sent via email. We will call you to confirm receipt of the email. Please contact us on 0330 333 7190 if you require any further assistance. Kind Regards, The Rentshield Team
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Trusted Customer
10 years ago
Date of purchase: 31/03/2015
Very friendly polite staff
Very friendly polite staff
Trusted Customer
10 years ago
Fast, polite and good service
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Trusted Customer
10 years ago
Date of purchase: 28/03/2015
no problems with the representatives. However each year you quote way above the previous year's premium, I call and you agree to reduce it. This should not be necessary. As an existing customer you...

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Trusted Customer
10 years ago
Date of purchase: 30/03/2015
10/10
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About Rentshield Direct
At Rentshield Direct we care about building lasting relationships with our clients. We are a young, innovative and fast-growing organisation, offering a range of specialist services and products to the lettings market and can be trusted to take the weight off your shoulders with fast, reliable tenant referencing services.
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0845 070 2433
Rentshield House, Unit 9, Broadmeadow Industrial Estate, Teignmouth, Devon, TQ14 9AE, United Kingdom
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About Rentshield Direct
At Rentshield Direct we care about building lasting relationships with our clients. We are a young, innovative and fast-growing organisation, offering a range of specialist services and products to the lettings market and can be trusted to take the weight off your shoulders with fast, reliable tenant referencing services.