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Rentshield Direct Reviews | Customer Service Reviews for https://www.feefo.com/reviews/rentshield-direct-ltd | Feefo

Trusted Customer

Feefo Verified

11 years ago

efficient, polite, pleasure to deal with

Rentshield

Rentshield Direct

11 years ago

Your review is really valuable to us to understand the service our customers receive, we really appreciate your time. We are really pleased you feel the Rentshield customer services team were a pleasure to deal with and that the Landlord Insurance+ product is good value compared to competitors. We are constantly reviewing our products within the market to ensure we offer a unique, value for money portfolio of products. Kind Regards, The Rentshield Team

Product reviews

Date of purchase: 30/03/2015

0

Trusted Customer

Feefo Verified

11 years ago

Discussions with Rentshield seem to be a mammoth exercise. The staff either don't have notes…

Discussions with Rentshield seem to be a mammoth exercise. The staff either don't have notes of any previous discussions or don't read them. One operative says one thing and another says another. ...

Rentshield

Rentshield Direct

11 years ago

Thank you for taking the time to provide us with your feedback, we regard our customers feedback very highly which helps improve our products and service. Please be assured that I have forwarded your feedback onto the relevant department. Kind Regards, The Rentshield Team

Product reviews

Date of purchase: 24/03/2015

0

Trusted Customer

Feefo Verified

11 years ago

Service provided by customer advisor was very good as first time landlords and enabled us…

Service provided by customer advisor was very good as first time landlords and enabled us to make informed decision to proceed with Rentsheild

Product reviews

Date of purchase: 02/03/2015

0

Trusted Customer

Feefo Verified

11 years ago

Excellent service from Rentshield representative, Leanne O'Gorman... Clear and helpful advice and a joy to…

Excellent service from Rentshield representative, Leanne O'Gorman... Clear and helpful advice and a joy to do business with...superb employee

Product reviews

Date of purchase: 31/03/2015

0

Trusted Customer

Feefo Verified

11 years ago

Excellent service, helpful staff, pain free transaction. (except I still had to Pay!)

Product reviews

Date of purchase: 25/03/2015

0

Trusted Customer

Feefo Verified

11 years ago

Renewal notice arrived promptly,

Product reviews

Date of purchase: 31/03/2015

0

Trusted Customer

Feefo Verified

11 years ago

Did not phone back as regd.

Rentshield

Rentshield Direct

11 years ago

Thank you for taking the time to provide us with your feedback. We're very sorry to hear you dissatisfaction. We have looked into this and can assure you your policy has been amended as requested and your documents have been sent via email. We will call you to confirm receipt of the email. Please contact us on 0330 333 7190 if you require any further assistance. Kind Regards, The Rentshield Team

Product reviews

Date of purchase: 31/03/2015

0

Trusted Customer

Feefo Verified

11 years ago

Very friendly polite staff

Trusted Customer

11 years ago

Fast, polite and good service

Product reviews

Date of purchase: 31/03/2015

0

Trusted Customer

Feefo Verified

11 years ago

no problems with the representatives. However each year you quote way above the previous year's…

no problems with the representatives. However each year you quote way above the previous year's premium, I call and you agree to reduce it. This should not be necessary. As an existing customer you...

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