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Reflections On Learning Reviews

http://www.reflectionsonlearning.co.uk/
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ratings over the past year

Reflections On Learning is no longer an active Feefo customer
Displaying all 19 reviews
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Martin Chandler
6 years ago
Date of purchase: 30/04/2019
What Martin Chandler said about Reflections On Learning:
I need a much prompter service!
I ordered the materials at the end of April and they still have not arrived! I needed them for a session that I was delivering in May so I had to improvise and the session was not as good! I cannot...

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Trusted Customer
6 years ago
Date of purchase: 20/10/2018
What Trusted Customer said about Reflections On Learning:
Good quality items and arrived on time.
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Trusted Customer
6 years ago
Date of purchase: 23/09/2018
What Trusted Customer said about Reflections On Learning:
Item hadn’t been received
Item hasn’t been received
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Trusted Customer
7 years ago
Date of purchase: 28/10/2017
Excellent service. Delivery very quick.
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TC
Trusted Customer
Hinxton Nr. Cambridge
7 years ago
Date of purchase: 25/09/2017
What Trusted Customer said about Reflections On Learning:
Easy to order, but waited a long time for delivery. Still waiting for one item.
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Trusted Customer
7 years ago
Date of purchase: 13/06/2017
Fast delivery was great. I would have like to know why one of my items was refunded and not sent. I assume it was out of stock but no message on paperwork
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Rebecca Howkins
Reflections On Learning
7 years ago
Thank you for your feedback.
I can see from your order that unfortunately the item; Mouth & Tongue T3097 is no longer available and we refunded your PayPal account for this. I apologise that a separate email was  not sent to advise you. We do add a note in the remarks of the order acknowledgement however we can look at sending an email in the future to advise.
Kind regards,
Rebecca
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Trusted Customer
7 years ago
Date of purchase: 21/06/2017
Very slow on despatching orders
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Rebecca Howkins
Reflections On Learning
7 years ago
Dear Customer,

Thank you for your order and the valuable feedback provided.

I sincerely apologise for the delay in dispatch of your order, I can see that your order did run over the two week lead time which we advise for our stock items. I am aware that we did experience high volumes of orders at this time however we still aim to dispatch orders within the two weeks.

I have taken this up with our operations manager to ensure that any delays of this nature are avoided in the future.

Kind regards,

Rebecca
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TC
Trusted Customer
8 years ago
Date of purchase: 31/05/2017
What Trusted Customer said about Reflections On Learning:
The service we received was very good, also we had a query about one of our items which was dealt with appropriately.
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Trusted Customer
8 years ago
Date of purchase: 18/04/2017
Quality products, delivery not great
The ordering service and checkout are quick and easy. The products are high quality and worth the cost. Delivery takes far too long.
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Rebecca Howkins
Reflections On Learning
8 years ago
Thank you very much for your feedback. I apologise for the delivery delay you experienced. We had encountered a very high volume of orders on our clearance range at this time and had some difficulty keeping up with demand. Measures have now been put in place to prevent this delay in the future however I apologise for any inconvenience caused.

Kind regards,

Rebecca
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Trusted Customer
Cambridge
8 years ago
Date of purchase: 30/09/2016
What Trusted Customer said about Reflections On Learning:
Frustrating to have to pay before will accept order.
Have bought from them on a number of occasions and find it very irritating to have to wait for a quote and send payment before they will dispatch goods. Other suppliers are happy for previous...

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About Reflections On Learning
Reflections On Learning is part of the Morleys Mail Order Group which has over 80 years experience specialising in supplying educational establishments. Reflections On Learning offers a wide range of Primary and Early Years resources to create safe and fun learning environments.
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01869 366166
Arkwright Road, Bicester, Oxfordshire, OX26 4UU, United Kingdom
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About Reflections On Learning
Reflections On Learning is part of the Morleys Mail Order Group which has over 80 years experience specialising in supplying educational establishments. Reflections On Learning offers a wide range of Primary and Early Years resources to create safe and fun learning environments.