Hi Praveen, Sorry to hear about your experience. Our annual policies (or policies that are for longer than 30 days) can be cancelled and issued with a full refund within 14 days or purchase for this exact purpose. Unfortunately, if you took out a policy for less than 30 days, then we can't issue a refund for this. All cancellations, and other queries you have, can be made through our contact us form on our website. I hope this helps, thanks again for your feedback. Dom