I tried to add an extra two days, I tried to contact them with no joy, I've now checked my account & have had three payments taken out, I have tried to contact them without any joy, I am unhappy !
Charli
ReduceMyExcess
6 months ago
Hi Sandra,
Thank you for your feedback, I'm sorry to hear that you're unhappy.
I can see that we did reply back to you and adjusted your policy as you requested, but you also purchased another policy online which is why you have duplicate payments.
I have just sent you an email, please reply back to me via email and we can resolve the situation.
Kind regards,
Charli.
First time I've needed to claim after using RME for several years. Good phone advice on procedure and straightforward on line claim process. Some points needed clarification and the email exchanges...
Car Hire Excess Insurance from www.ReduceMyExcess.co.uk. can cover car hire agreements that have been taken out anywhere in the World or just Europe. Car hire companies can charge up to £17 a day for their collision damage waiver or loss damage waiver – our cover is as little as £2.30 a day or £41.99 a year (multi-trip). This policy replaces the Car Hire company’s Excess Waiver and will reimburse excess amounts you become liable for during your rental up to the amounts stated in your policy schedule. CDW covewr is optional.
Eversure Insurance® is a trading name of Eversure Limited, a company registered in England and Wales no. 6751893. Registered office address: Bury House, 1-3 Bury Street, Guildford, Surrey GU2 4AW. Tel: 01483 347333.
Eversure Limited is authorised and regulated by the Financial Conduct Authority. Our register number is 501311. You can check this on the Financial Services Register by visiting the FCA's website or by contacting the FCA on 0800 111 6768.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Car Hire Excess Insurance from www.ReduceMyExcess.co.uk. can cover car hire agreements that have been taken out anywhere in the World or just Europe. Car hire companies can charge up to £17 a day for their collision damage waiver or loss damage waiver – our cover is as little as £2.30 a day or £41.99 a year (multi-trip). This policy replaces the Car Hire company’s Excess Waiver and will reimburse excess amounts you become liable for during your rental up to the amounts stated in your policy schedule. CDW covewr is optional.
Eversure Insurance® is a trading name of Eversure Limited, a company registered in England and Wales no. 6751893. Registered office address: Bury House, 1-3 Bury Street, Guildford, Surrey GU2 4AW. Tel: 01483 347333.
Eversure Limited is authorised and regulated by the Financial Conduct Authority. Our register number is 501311. You can check this on the Financial Services Register by visiting the FCA's website or by contacting the FCA on 0800 111 6768.