Car company didn’t have correct vehicle and I could not contact anyone from this company on time because they had closed the whole weekend . Finally got a response 4 days later
Charli
ReduceMyExcess
6 months ago
Hi Jason,
Thank you for your feedback, I'm sorry to hear that you're unhappy with our response time.
I can see that you had contacted us after our offices had closed, and we ask that you allow up to 2 working days for a response.
We are unable to add cover for other type of vehicles to your policy. If you required cover for another vehicle type, you would have needed to purchase another policy and we would've refunded the original policy.
Kind regards,
Charli.
The process was very easy and pricing competitive . The documents were issued instantly online and so a very good process . It is not possible to provide a final rating as this would only be possible...
Didn't need to claim so I can't comment on how that side of things stacks up but it did seem good value for money compared with other excess insurance companies
Car Hire Excess Insurance from www.ReduceMyExcess.co.uk. can cover car hire agreements that have been taken out anywhere in the World or just Europe. Car hire companies can charge up to £17 a day for their collision damage waiver or loss damage waiver – our cover is as little as £2.30 a day or £41.99 a year (multi-trip). This policy replaces the Car Hire company’s Excess Waiver and will reimburse excess amounts you become liable for during your rental up to the amounts stated in your policy schedule. CDW covewr is optional.
Eversure Insurance® is a trading name of Eversure Limited, a company registered in England and Wales no. 6751893. Registered office address: Bury House, 1-3 Bury Street, Guildford, Surrey GU2 4AW. Tel: 01483 347333.
Eversure Limited is authorised and regulated by the Financial Conduct Authority. Our register number is 501311. You can check this on the Financial Services Register by visiting the FCA's website or by contacting the FCA on 0800 111 6768.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Car Hire Excess Insurance from www.ReduceMyExcess.co.uk. can cover car hire agreements that have been taken out anywhere in the World or just Europe. Car hire companies can charge up to £17 a day for their collision damage waiver or loss damage waiver – our cover is as little as £2.30 a day or £41.99 a year (multi-trip). This policy replaces the Car Hire company’s Excess Waiver and will reimburse excess amounts you become liable for during your rental up to the amounts stated in your policy schedule. CDW covewr is optional.
Eversure Insurance® is a trading name of Eversure Limited, a company registered in England and Wales no. 6751893. Registered office address: Bury House, 1-3 Bury Street, Guildford, Surrey GU2 4AW. Tel: 01483 347333.
Eversure Limited is authorised and regulated by the Financial Conduct Authority. Our register number is 501311. You can check this on the Financial Services Register by visiting the FCA's website or by contacting the FCA on 0800 111 6768.