Thank you for providing feedback. We are very sorry to hear you encountered any upset with your reservation. Our site is live and connected directly to tour operators, airlines, cruise lines, and consolidators. All prices displayed during an online search are based on cached data that the supplier might not have updated. The last screen before the booking is confirmed is where a third-party supplier's software accesses live pricing and inventory. We do not dictate pricing, this is done by third-party suppliers, tour operators, airlines, cruise lines, etc, therefore we cannot control what the tour operators choose to do with pricing. We value your business, and assure you of our best intentions, at all times.