Thank you for taking the time to provide a review. All feedback from our customers is invaluable as it helps us tackle issues and become a better business. During the online booking process airline terms and conditions, which include penalties imposed for changes and/or cancellation of the reservation, are provided. We apologize for any upset you encountered when booking a separate ticket for your girlfriend. Our company policy is that we do not accept third party credit cards. We are happy to hear our Supervisor assisted and the reservation was completed. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-873-3824