Merchant Logo

Redtag.ca Reviews

Rated
Excellent
Service
4.6
/5

5

4

3

2

1

3,595

699

88

60

164

4,606

ratings over the past year

Displaying all 47,858 reviews
TC
Trusted Customer
7 years ago
Date of purchase: 10/06/2018
What Trusted Customer said about Redtag.ca:
No customer service, just a hole to throw money in.
Usually I have a great experience with RedTag, but this time was the worst thing I've ever dealt with. First I bought a ticket, with insurance, then needed to change it (2 months in advance) but I...

Read all
Merchant Logo
Deborah
Redtag.ca
7 years ago
Thank you for taking the time to provide a review. All feedback from our customers is invaluable as it helps us tackle issues and become a better business. During the online booking process airline terms and conditions, which include penalties imposed for changes and/or cancellation of the reservation, are provided. We apologize for any upset you encountered when booking a separate ticket for your girlfriend. Our company policy is that we do not accept third party credit cards. We are happy to hear our Supervisor assisted and the reservation was completed. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-873-3824
TC
Trusted Customer
Longueuil
7 years ago
Date of purchase: 02/06/2018
What Trusted Customer said about Redtag.ca:
The agent remembered mid call that air cubana has cancelled all flights to Montreal in June yet the web sight was still displaying a package with cubana. I ended up paying more than 100 dollars...

Read all
Merchant Logo
Deborah
Redtag.ca
7 years ago
Thank you for providing a review. We are sorry to hear of the upset this caused you. We have contacted the tour operator concerned requesting this information is updated. We hope you have an enjoyable vacation. If there are any other ways that we can serve you better at this time or in the future please let us know at customerservice@redtag.ca. Thank you once again for your business, and we will look forward to serving you again in the future.
TC
Trusted Customer
7 years ago
Date of purchase: 10/06/2018
What Trusted Customer said about Redtag.ca:
Happy Customer
Smooth easy transaction
Trusted Customer
7 years ago
Date of purchase: 03/06/2018
Red tag is my go to for all travel bookings! Outstanding service and knowledgeable representatives.
TC
Trusted Customer
7 years ago
Date of purchase: 10/06/2018
What Trusted Customer said about Redtag.ca:
quick and easy booking,
Yes I would recommend them! and definitely buy again! our agent very nice, polite and patient with me, with my accent she didn’t have problems!
TC
Trusted Customer
7 years ago
Date of purchase: 09/06/2018
What Trusted Customer said about Redtag.ca:
Excellent
fast and efficient service.
TC
Trusted Customer
7 years ago
Date of purchase: 10/06/2018
What Trusted Customer said about Redtag.ca:
Very professional and enthusiastic. Gave really good suggestions. Nothing I would change.
TC
Trusted Customer
7 years ago
Date of purchase: 10/06/2018
What Trusted Customer said about Redtag.ca:
I would use redtag again.
Easy to use website. I phoned with a question and the representative was knowledgeable and courteous. I like the idea of getting a tablet as it will help pass the time on the long bus ride from the...

Read all
TC
Trusted Customer
7 years ago
Date of purchase: 10/06/2018
What Trusted Customer said about Redtag.ca:
Very efficient
Yes except I was disappointed that The gift Samsung tablet didn’t apply in my case ......isn’t that always your game !
Trusted Customer
7 years ago
Date of purchase: 01/06/2018
Very professional and checked when booked last minute. Deals are good.
Very good service and professional. Checked when booked last minute. I will not hesitate to book again with Redtag.ca because the deals are very good.
About Redtag.ca
Online Travel
Read all
5343 Dundas St West, 4th fl, Etobicoke, Ontario, M9B 6K5, Canada
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Redtag.ca
Online Travel