Thank you for taking the time to provide feedback on your experience. Any changes made after your booking is confirmed are at the sole discretion of the supplier and are subject to their policies and their change fees. Our agency also charges fees to make a change to the reservation. The change fees for our agency our provided in our Terms & Conditions, which must be agreed to prior to confirming a booking online. Please feel confident, we value your business and assure you of our very best intentions, at all times. For any further assistance with your reservation please contact our office at 1-866-573-3824.