Hi there,
We are pleased to hear that setting up your new cover was made easy and appreciate you taking the time out of your day to share your experience with us.
Thank you for your review and for choosing Real Insurance.
Kind regards,
Alisa
Product reviews
Date of purchase: 02/02/2023
0
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MT
Marilyn Tilden
Feefo Verified
NERANG
3 years ago
What Marilyn Tilden said about Real Insurance:
I spoke to Guy & he was very friendly, helpful & efficient.
CX
Real Insurance
3 years ago
Hi Marilyn,
We are happy to hear of the friendly service that you received when speaking with our helpful team member, Guy.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Product reviews
Date of purchase: 30/01/2023
0
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WH
WARREN HARVEY
Feefo Verified
3 years ago
What WARREN HARVEY said about Real Insurance:
It is so good when you talk to someone how knows what they are talking about.
The Lady that seen to me is a asset to your company.
CX
Real Insurance
3 years ago
Hi Warren,
It is always a pleasure to hear of the service that our customers receive when speaking with our team members and we appreciate you taking the time out of your day to share your kind words with us.
Kind regards,
Alisa
Product reviews
Date of purchase: 30/01/2023
0
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GW
GEORGE WELLSTEAD
Feefo Verified
3 years ago
What GEORGE WELLSTEAD said about Real Insurance:
Explain everything to me and how it works
CX
Real Insurance
3 years ago
Hi George,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Product reviews
Date of purchase: 27/01/2023
0
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JC
Jeanette Connors
Feefo Verified
3 years ago
What Jeanette Connors said about Real Insurance:
I am willing to see the results for my funeral services for meself
CX
Real Insurance
3 years ago
Hi Jeanette,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
He was easy to understand. He told everything clearly, and I had no problems to sign up with real. I have been with real before and now I found out that they are pretty good for funeral plans
CX
Real Insurance
3 years ago
Hi there,
It is always wonderful to hear of the service that our customers receive when speaking with our team members and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Product reviews
Date of purchase: 23/01/2023
0
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Trusted Customer
Feefo Verified
3 years ago
I’m very pleased with the results
CX
Real Insurance
3 years ago
Hi there,
I am pleased to hear about your satisfaction, thank you for sharing your thoughts with us.
Kind regards,
Scott
The lady I spoke to first penny was curt and not friendly or welcoming and I got cut off when she transferred me
CX
Real Insurance
3 years ago
Hi Andrew,
Thank you for sharing your experience with us, I am sorry to hear about any dissatisfaction caused.
As this is not the service we expect our customers to receive, our team appreciates you bringing this to our attention.
I have passed along your review to our team to have your feedback investigated further.
Please let me know if you would like for one of our Senior team members to contact you regarding any outstanding queries you may have.
Kind regards,
Scott
Product reviews
CX
Real Insurance
3 years ago
Hi Andrew,
Thank you for sharing your thoughts with us.
Please let me know if you would like to be contacted regarding your service feedback.
Kind regards,
Scott
Date of purchase: 18/01/2023
0
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WD
William Dowson
Feefo Verified
3 years ago
What William Dowson said about Real Insurance:
Very easy to use on line. Asked the right questions
CX
Real Insurance
3 years ago
Hi William,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
I was really emotional when I called you guys because I’ve never thought I’d have to do something like this for my father. Everyone that I talked to on the phone was understanding, kind and also very...
Read more
CX
Real Insurance
3 years ago
Hi there,
Thank you for taking the time out of your day to share your kind words with us.
We are pleased to hear that we have been able to provide you with assistance during a time of need and of the service that you received when speaking with our team members.
Kind regards,
Alisa
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
