The Questions were easy to answer. If you needed further explanation, it was given in clear and general terms making it easier to answer the questions to the best of the clients knowledge. The...
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CX
Real Insurance
3 years ago
Hi there,
It is always wonderful to hear of the service that our customers receive when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Product reviews
Date of purchase: 17/05/2023
0
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Trusted Customer
Feefo Verified
3 years ago
Great customer service when talking over the phone
CX
Real Insurance
3 years ago
Hi there,
We are thrilled to hear of the great service that you received when speaking with our team members and we appreciate you letting us know about your experience.
Thank you for your review and for choosing Real Insurance!
Kind regards,
Alisa
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Previously I was a customer of Real Insurance during that time I did find it very difficult in paying my premiums. Real Insurance was very helpfully and supportive as I couldn't keep up with my...
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CX
Real Insurance
3 years ago
Hi there,
Thank you for reaching out with your review, we are sorry to hear of any difficulties that you have experienced and appreciate you sharing your feedback with us.
We are pleased to know that we have been able to assist you in times of need and of the helpful service that you received when speaking with our team members.
Kind regards,
Alisa
Product reviews
Date of purchase: 28/03/2023
0
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CM
Catherine Mccormack
Feefo Verified
3 years ago
What Catherine Mccormack said about Real Insurance:
Great service. Friendly and professional
CX
Real Insurance
3 years ago
Hi Catherine,
We are happy to hear of the great service that you received when speaking with our friendly team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Product reviews
Date of purchase: 13/04/2023
0
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VS
Vijolanda Stibilj
Feefo Verified
Roxburgh Park vic
3 years ago
What Vijolanda Stibilj said about Real Insurance:
Good customer service.They were very friendly and explained very well.I will tell my friends and family how excellent they were
CX
Real Insurance
3 years ago
Hi Vijolanda,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Product reviews
Date of purchase: 13/04/2023
0
Share
SH
Skye Harvey
Feefo Verified
3 years ago
What Skye Harvey said about Real Insurance:
Good rates excellent customer service
CX
Real Insurance
3 years ago
Hi Skye,
We are happy to hear that we have been able to provide you with an affordable policy and of the excellent service that you received when speaking with our team members.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Product reviews
Date of purchase: 05/04/2023
0
Share
Trusted Customer
Feefo Verified
3 years ago
Great customer service.
Explained my insurance benefits in full detail.
CX
Real Insurance
3 years ago
Hi there,
We appreciate you letting us know about your satisfaction with our customer service, thank you for your great feedback.
Kind regards,
Scott
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
