What a pleasure to talk to not pushy or nasty at any stage and .answered any questions if it sounded silly or not so verry happy experience
CX
Real Insurance
2 years ago
Hi Brooke,
We are delighted to hear of the service that you received when speaking to our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Hi Susan,
Thank you for taking the time to share your review with us, we really appreciate it and are happy to hear of the helpful service that you received when speaking with our team member.
Kind regards,
Alisa
Product reviews
CX
Real Insurance
2 years ago
Hi Susan,
Thanks again for sharing your review with us and providing your feedback.
We are pleased to hear that we have been able to provide you with suitable cover for your needs, however, are sorry to hear of any dissatisfaction regarding your policy.
Please don't hesitate to reach out to our team if you wish to discuss your concerns or require any further assistance.
Kind regards,
Alisa
Date of purchase: 13/06/2023
0
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Trusted Customer
Feefo Verified
2 years ago
Spoke with a real person who was helpful, clear and professional. The price was competitive.
CX
Real Insurance
2 years ago
Hi there,
We are happy to hear that we have been able to provide you with an affordable policy and of the helpful service that you received when speaking with our team member.
Thank you for taking the time to let us know about your experience and for choosing Real Insurance!
Kind regards,
Alisa
Product reviews
Date of purchase: 08/06/2023
0
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Trusted Customer
Feefo Verified
2 years ago
yes, excellent customer service and good information.
CX
Real Insurance
2 years ago
Hi there,
It is lovely to hear that you have enjoyed our service, thank you.
Kind regards,
Scott
Product reviews
Date of purchase: 05/06/2023
0
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EB
EMMANUEL BORG
Feefo Verified
2 years ago
What EMMANUEL BORG said about Real Insurance:
The reason I gave you this score because I have the same reasons of my wife, we have been married for 49 years and most of the time I listen from her.
CX
Real Insurance
2 years ago
Hi Emmanuel,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
The consultant was polite and he explained everything very clearly, easy to understand what he was saying.
CX
Real Insurance
2 years ago
Hi Edwina,
We are happy to hear that you have been left feeling satisfied with throughout your time with Real Insurance and of the service that you received when speaking with our team member.
Thank you for sharing your experience with us, we really appreciate it.
Kind regards,
Alisa
Product reviews
Date of purchase: 02/06/2023
0
Share
TR
Tajinder Rai
Feefo Verified
3 years ago
What Tajinder Rai said about Real Insurance:
Good it’s easy to do online
CX
Real Insurance
2 years ago
Hi Tajinder,
Thank you for taking the time to share your review with us.
We are glad to hear that setting up your policy through our user-friendly online portal was made easy and we appreciate you letting us know about your experience.
Kind regards,
Alisa
Knowledgeable and experienced agent who was able to explain exactly what the insurance entailed. Exceeded my expectations.
CX
Real Insurance
3 years ago
Hi there,
It is an absolute pleasure to hear about your satisfaction relating to our service.
We have passed along your kind words to the agent who assisted you.
Kind regards,
Scott
Great service from the two people that l spoke with
They were both very professional and l was treated with respect and kindness
CX
Real Insurance
3 years ago
Hi there,
We are pleased to hear that you have enjoyed our service.
Thank you for sharing your experience with us, we appreciate your lovely feedback.
Kind regards,
Scott
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
