Easy to deal with lovely to speak with on phone and very helpful.
CX
Real Insurance
1 year ago
Hi Nicole,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Professional, no hard sell & friendly consultants. In my case, very respectfull with the death of my late husband. I was very touched by a bouquet of very beautiful flowers sent to me by my case...
Read more
CX
Real Insurance
1 year ago
Hi Gloria,
Thank you for sharing your review with us, I am sorry to hear about your late husband, I would like to share my condolences with you. I am glad to hear about your appreciation for the flowers and that you have enjoyed the service that was provided.
It is a pleasure to hear such lovely feedback, we really appreciate it.
Kind regards,
Scott
The service from Luke was outstanding and he is the perfect example of excellence. When he said he'd call me back he followed through.
CX
Real Insurance
1 year ago
Hi there,
Thank you for sharing your great feedback regarding the service provided by Luke, it is lovely to hear about your satisfaction. We appreciate you letting us know about your thoughts as we have passed along your kind words on your behalf.
Kind regards,
Scott
Product reviews
Date of purchase: 19/08/2024
0
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NJ
Nilesh Jain
Feefo Verified
1 year ago
What Nilesh Jain said about Real Insurance:
Great
CX
Real Insurance
1 year ago
Hi Nilesh,
Thank you for taking the time in sharing your review with us, we really appreciate it.
Kind regards,
Scott
Very compassionate, easy to work with, helpful. I am recommending real Insurance to the rest of my family,
CX
Real Insurance
1 year ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Product reviews
Date of purchase: 06/08/2024
0
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Trusted Customer
Feefo Verified
1 year ago
Great product knowledge
CX
Real Insurance
1 year ago
Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
Hi there,
Thank you for reaching out with your review and I am sorry to hear of any dissatisfaction that you might have.
I would appreciate the opportunity to understand your feedback and escalate your concerns on to the relevant team to review.
Can you please let me know a bit about your experience to assist me in passing your feedback on to the relevant team to look into and please let me know if you would like for our team to be in touch with you to discuss any concerns that you might have.
Kind regards,
Alisa
Hi there,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
You are doing a great job. May you always be successful. I am satisfied with you. Thank you Mustafa Ahmadi
CX
Real Insurance
1 year ago
Hi there,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
Product reviews
Date of purchase: 03/07/2024
0
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LW
Louise Stuart-watt
Feefo Verified
Meadow heights
1 year ago
What Louise Stuart-watt said about Real Insurance:
not sure yet just started but you need to have a better number that doesnt come up as a scam once that happened i answered the phone
CX
Real Insurance
1 year ago
Hi Louise,
Thank you for sharing your review, we appreciate you bringing this to our attention. I have forwarded your comments to our team to look into this in greater detail.
Kind regards,
Scott
Product reviews
CX
Real Insurance
1 year ago
Hi Louise,
Thank you for sharing your review, we really appreciate it.
Kind regards,
Scott
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
