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Real Insurance Reviews

Rated
Excellent
Service
4.6
/5
Product
4.5
/5

5

4

3

2

1

66

13

3

1

3

86

ratings over the past year

86 out of 5,660 reviews
Time:
Past year
DK
Dion K
Patterson Lakes
3 days ago
Date of purchase: 03/08/2025
What Dion K said about Real Insurance:
Easy to deal with
Reply was prompt and clear.
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CX
Real Insurance
3 days ago
Hi Dion, We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa
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Trusted Customer
5 days ago
Date of purchase: 01/08/2025
Made so easy
Perfectly suited
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CX
Real Insurance
5 days ago
Hi there, It is great to hear that we have been able to assist you with your insurance needs and that arranging your cover was made easy. Thank you for taking the time to let us know about your experience, we really appreciate it! Kind regards, Alisa
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AM
Anil Datt Maharaj
Brisbane Queensland Australia
7 days ago
Date of purchase: 31/07/2025
What Anil Datt Maharaj said about Real Insurance:
As per comments above
Need big improvement. Customer service is really pathetic . Not responding on time.
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CX
Real Insurance
5 days ago
Hi Anil, Thank you for reaching out to share your feedback with us and I apologise for any dissatisfaction caused during your experience. As this is not the level of service we aim to provide to our customers, we appreciate you bringing this to our attention and providing us with the opportunity to look into this in more depth. I have passed your feedback on to the relevant team to review further. Please don't hesitate to let me know if you require any further assistance and I can arrange for our team to be in touch. Kind regards, Alisa
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Trusted Customer
9 days ago
Date of purchase: 25/07/2025
Very helpful and easy going.
Very helpful. Answered all questions
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CX
Real Insurance
9 days ago
Hi there, It is always wonderful to hear that we have been able to assist our valued customers with their insurance needs and that all of your questions have been answered. Thank you for taking the time out of your day to share your experience with us, we really appreciate it. Kind regards, Alisa
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Trusted Customer
10 days ago
Date of purchase: 25/07/2025
Service was excellent very happy .
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CX
Real Insurance
9 days ago
Hi there, We are happy to hear of the excellent service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa
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ML
Mark Lloyd
Melbourne
13 days ago
Date of purchase: 22/07/2025
What Mark Lloyd said about Real Insurance:
.
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CX
Real Insurance
12 days ago
Hi Mark, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
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GC
Gus Caff
2874
14 days ago
Date of purchase: 23/07/2025
What Gus Caff said about Real Insurance:
SCAM COMPANY
Persistent and very quick to sign up with no option to read disclosures or statements only until signed up and then refuse to cancel policy. I am reporting for fraud and scam
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CX
Real Insurance
14 days ago
Hi Gus, Thank you for sharing your review with us, we are sorry to hear about any dissatisfaction caused. As this is not the type of experience we would like to provide for our customers, we appreciate you raising your concerns to our attention. We would like the opportunity to review your experience and ensure your request is met. Can you please confirm a suitable time you would like to be contacted to discuss the status of your policy with you. Kind regards, Scott
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CW
Catherine Wheatley
Gold coast
16 days ago
Date of purchase: 22/07/2025
What Catherine Wheatley said about Real Insurance:
Great
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CX
Real Insurance
16 days ago
Hi Catherine, We are delighted to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa
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Trusted Customer
17 days ago
Date of purchase: 21/07/2025
Friendly and helpful. They help go through things very well.
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CX
Real Insurance
17 days ago
Hi there, We appreciate your kind words! It's fantastic to know our team member was able to assist you so well and that you're happy with the policy. Kind regards, Alisa
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Trusted Customer
18 days ago
Date of purchase: 15/07/2025
Concise, well -considered professional advice
Professional, good product knowledge
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CX
Real Insurance
18 days ago
Hi there, Thank you for sharing your experience on your recent contact with us. Our team of professionals are dedicated to providing the best customer service. It’s so nice to hear that our team helped to make your experience such a positive one. Kind regards, Scott
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About Real Insurance
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Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia
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About Real Insurance
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