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RB Collection Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/rb-collection-ltd | Feefo

Displaying all 710 reviews

Trusted Customer

9 years ago

Date of purchase: 21/09/2015

Odyssey Club Greek islands & Turkey Cruise

I asked RB collection to book the above cruise for my wife and myself. As usual the service was professional as always.

Oliver Broad

RB Collection Ltd

9 years ago

Great to hear! Thanks for the review, Oliver.

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Trusted Customer

9 years ago

Date of purchase: 26/09/2015

Holiday Trip Booking

I have been delighted with the help and speed of service from Robert Broad Travel.

Oliver Broad

RB Collection Ltd

9 years ago

Many thanks for the review and kind words, Oliver.

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Trusted Customer

9 years ago

Date of purchase: 09/10/2015

What Trusted Customer said about RB Collection Ltd:

Very happy with the RB service

This is not the first of our holiday bookings through RB Collection. We come back to them because of their professionalism and know-how. They take the time to understand exactly what it is you want...

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Oliver Broad

RB Collection Ltd

9 years ago

Many thanks for taking the to leave this glowing review. It is great to hear the hard work pays off and look forward to being of service to you again in the future, Oliver.

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Trusted Customer

9 years ago

Date of purchase: 09/07/2015

What Trusted Customer said about RB Collection Ltd:

Euovision Trip to Sweden and Denmark

Very professional, helpful, brought in their own personal experience. Certainly would recommend them to anyone.

Oliver Broad

RB Collection Ltd

9 years ago

Thanks for the review and kind words, we very much appreciate your recommendations too! Oliver.

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Trusted Customer

9 years ago

Date of purchase: 18/07/2015

Holiday to Madeira

Good service, were quick to understand our needs and tailored our holiday quite well. Need to be quicker in coming back to customers as a 24 hour delay meant our holiday was £400 more expensive.

Oliver Broad

RB Collection Ltd

9 years ago

Many thanks for the feedback, I am glad to hear you appreciate the way we tailor the holidays we offer to our clients' needs. Apologies you feel we could have been quicker to respond to you, having looked into your file in more detail it seems availability and cost did change during the booking process which can often happen especially when booking a last-minute trip. Many thanks again for the booking, we look forward to being of service to you again soon.

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Trusted Customer

9 years ago

Date of purchase: 29/07/2015

holiday procedure

very helpful,sort out your needs for a holiday,replys to e mails could be returned quicker,overall would recommend them for booking holiday.

Oliver Broad

RB Collection Ltd

9 years ago

Thanks for the review and kind words. I have spoken to the team about improving on the speed of response to emails and we shall work to ensure this is improved where possible. Thanks again and we look forward helping again in the future. Oliver

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Trusted Customer

9 years ago

Date of purchase: 01/07/2015

Theultimate best holiday company

When you book a holiday they have a wealth of experience and details as they travel around the world, to find the best locations, they do ever thing for you. We would always book with RB...

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Oliver Broad

RB Collection Ltd

9 years ago

We very much appreciate your custom over the years and look forward to what the future holds, thanks for the review, Oliver.

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Trusted Customer

9 years ago

Date of purchase: 10/07/2015

What Trusted Customer said about RB Collection Ltd:

business Trip to Czech Republic

it had been a long while since I have used Robert Broad not that I had used anyone else to organise my travel. however I now need to use an agent and they were the first to come to mind. I always...

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Oliver Broad

RB Collection Ltd

9 years ago

We are so happy to have you back and pleased you have been impressed with the service. We look forward to arranging your next trip, Oliver.

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Trusted Customer

9 years ago

Date of purchase: 17/10/2015

What Trusted Customer said about RB Collection Ltd:

Far the best travel agent by miles. Know there products, outstanding knowledge of the destinations. Very helpful, even for those small little things. Could not wait to book my next holiday again. ...

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Oliver Broad

RB Collection Ltd

9 years ago

Such kind words, thanks for taking the time to submit the review. We very much look forward to working with you again soon, Oliver.

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Trusted Customer

9 years ago

Date of purchase: 03/10/2015