Good communication through the week it took to repair my vehicle.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mrs W,
We do hope your vehicle is performing satisfactorily following the warranty work on the Turbo charger. Should you experience any further issues or have any concerns please do call Kelly or Nigel at our York branch on 01904 789789. We hope you are enjoying your Volvo V40 and look forward to seeing you in the dealership in September for the annual service. We will contact you nearer the time to organise a mutually convenient date.
Kind regards
Date of purchase: 31/01/2017
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Trusted Customer
Malton
9 years ago
What Trusted Customer said about Ray Chapman Motors:
The work was completed on time and the car returned in excellent condition. The staff were polite and friendly.
Product reviews
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr N,
Thank you for your kind words which have been passed on to the team at Malton. We hope were happy with the demonstration of the trickle charger for your battery but should you experience any further issues or have any concerns please do call back in and we will sort it out for you. In the meantime, thank you for your continued loyalty and we look forward to seeing you in the dealership again in the future.
Kind regads
Date of purchase: 31/01/2017
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Trusted Customer
York
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Always great customer service sorted my problem quickly and efficiently
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mrs B
We hope that all is well with your Volvo V40 R Design following its visit to the York workshop. Thank you for taking the time to complete our feedback and this has been passed on to the team. We look forward to seeing you at York again in the future but please do call either Kelly or Nigel on 01904 789789 if you have any queries or concerns.
Kind regards
Date of purchase: 31/01/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Good service ready on time staff all very professional and very friendly and helpful as usual.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr W
Thank you for taking the time to complete our Service feedback following the visit of your Volvo S60 to our Malton dealership. Your kind words have been passed on to the team. We look forward to seeing you in the dealership again in the future.
Kind regards
Date of purchase: 18/01/2017
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Trusted Customer
Stamford Bridge
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Well cared for before, during & after, it was clearly a busy day but we never felt neglected at anytime.
Could your records be amended as there is no e on the end of my surname.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr T
Thank you for your feedback which has been passed on to the team at Malton. We hope your new tyres are performing satisfactorily on your Volvo V60. We have amended our database and corrected the spelling of your surname. If there is anything further we can help you with please do not hesitate to contact us on 01653 693751. In the meantime, we thought you may like to watch the following video https://youtu.be/6mJMPvEtsCQ?list=PLIqyLU4s8oiPwHrGQGFwAW4T7QRUgTMw8
Kind regards
Date of purchase: 30/01/2017
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Trusted Customer
York
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Straight forward purchase, finance options well explained
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr W,
Thank you for taking the time to complete our feedback questionnaire following the purchase of your Volvo XC60. You comments have been passed on to your dedicated Sales consultant, Martin Dunning and the team at York. We hope you are enjoying your new vehicle and we hope to see you in the York dealership again in the future. In the meantime, please give Martin a call on 01904 789789 should you have any queries. Thank you for purchasing your new vehicle from Ray Chapman Motors.
Kind regards
Product reviews
Date of purchase: 31/01/2017
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Trusted Customer
Malton
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Brilliant service as usual 2hour drive for me ,but can,t fault you .happy customer.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr G,
We really appreciate you travelling from Grimsby to our Malton dealership and for your continued loyalty. We hope that everything is satisfactory following the annual service of your Volvo XC70 and we look forward to seeing you in the dealership again in the future. In the meantime, please do not hesitate to contact us on 01653 693751 should you have any queries or concerns.
Kind regards
Date of purchase: 31/01/2017
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Trusted Customer
Malton
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Excellent service from James! He dealt with us with great humour and answered all our questions confidently.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Mrs B,
Thank you for taking the time to complete our sales questionnaire following the purchase of your Volvo XC60 and for your kind words which have been passed on to James and the team at Malton. He certainly is very amusing! We hope to see you in the dealership again in the future but please do not hesitate to call in if you are passing or give James a call on 01653 693751 should you have any queries or concerns. Thank you for purchasing your new vehicle from Ray Chapman Motors.
Clear information. Very knowledgeable. Didn't realise how easy it was to spend so much - in a good way!
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Dear Mrs W
Thank you for buying your Volvo V40 from Ray Chapman Motors York. We are delighted you are enjoying your new Volvo and hope you are pleased with the dog guard and boot mat. If you would like your dedicated Sales Consultant, Mark Johnson, to visit you at home and explain the controls again please let us know. Alternatively do call in to the York dealership and we will talk through anything specific. Many thanks,
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.