Have always received first class service whenever I have had work done by Ray Chapmans from start to finish
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good afternoon Mr W
We hope your Volvo C30 is driving well with the new tyres and we are grateful for your comments which have been passed on to the team at Malton. We look forward to seeing you at Malton again in the future.
Kind regards
Product reviews
Date of purchase: 18/02/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Very efficiently dealt with; service and MOT carried out without issue; vehicle ready for collection at promised time.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr W
Thank you for taking the time to complete our questionnaire following the Service and MOT of your Volvo XC70. We are pleased you were happy with our York dealership and our comments have been passed on. Please remember that our Free Health Check picked up an issue with your wiper blades and tyres and whilst not urgent you should get these issues looked at. If you would like us to do so please give us a call on 01904 789789. Thanks again,
Kind regards
Date of purchase: 17/02/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Bearing in mind that I still have to collect and pay for my new vehicle, to date my rating is FIVE. Roger Ward was attentive without being "pushy" and answered all out questions honestly. We were...
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Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Mr S
We hope that you are now enjoying your Volvo C30. Your kind comments have been passed on to Roger Ward and the team at Malton. If you have any queries at all please contact Roger on 01653 693751 and he will be happy to help. Alternatively please call in next time you are passing - the coffee is always on! Thank you again for purchasing your new vehicle from RCM.
Kind regards
Date of purchase: 03/02/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Day three of my wife and I trying to buy an SUV for cash brought me to Ray Chapman Motors. Thr two previous days had either been the car not quite right,the company being more interested in selling...
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Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr S
Thank you for buying your new Volvo XC60 from Ray Chapman Motors Malton. We are delighted with your feedback comments which have been passed on to your dedicated Sales Consultant, Rob Riddell and the team at Malton. We hope you are enjoying your new vehicle and we look forward to seeing you in the dealership again in the future. In the meantime, we hope to see you at one of our Golf events this season.
The work was carried out as specified with additional work being notified along with a price to complete. Car was returned a little later than promised but that wasn't an issue. One criticism was...
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Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Mr W,
Thank you for taking the time to complete our feedback following the annual service and MOT of your Volvo XC70. We are sorry you were disappointed with the valet and your comments have been discussed with the Valeting team. This is not the standard we strive to operate and are apologise sincerely.
We hope to see you in the dealership again in the future.
Kind regards
Product reviews
Date of purchase: 15/02/2017
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Trusted Customer
York
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Thank you Mr S for completing the Service feedback form. It is reassuring to know that you were pleased with the service at our Malton dealership for your Volvo XC60. We look forward to seeing you again but please do give us a call on 01653 693751 if there is anything we can help you with.
Kind regards
Product reviews
Date of purchase: 24/02/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Had to take my car in for a very minor repair under warranty. Although the garage was very busy, my issue was dealt with very quickly and efficiently Very happy with Ray Chapman Motors Malton and...
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Ray Chapman Motors
Ray Chapman Motors
9 years ago
Dear Mr C,
Thank you for taking the time to complete our Service Feedback and for your kind comments which have been passed on to the team at Malton. We hope you are enjoying your Volvo XC60 but please do not hesitate to contact us on 01653 693751 should you have any further queries.
The buying process was well handled, without pressure, efficiently and without fuss. The vehicle was very well prepared and presented.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr B,
We hope you are pleased with the cosmetic repair to your Alloy Wheels and we thank you for your kind feedback which has been passed on to your dedicated Sales Consultant, Andrew Morby-Smith and the team at Malton. We hope you are enjoying your Volvo XC70 and we look forward to seeing you in the Malton dealership again in the future. We hope you don't have any further bumps or scuffs but if you do our onsite Cosmetic Repair Centre is available on 01653 693751 to sort them our for you.
Kind regards
Date of purchase: 07/02/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Great service from start of the purchase to handover.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr F,
We are delighted you are pleased with your new Volvo V40 and hope all is well following your FREE Quality Assurance Inspection. Your comments have been passed on to the team at York but should you have any queries at all please contact us on 01904 789789.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.