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Ray Chapman Motors Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 11,191 reviews

Trusted Customer

Thirsk

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Reliable as ever

We have used RCM for our Volvo's for around 30 years. As is usual our experience there was faultless. Reliable service with a smile. Any concerns we may have are dealt with and procedures explained....

Ray Chapman Motors

9 years ago

Good Afternoon Mr and Mrs S

Thank you so much for your kind words which have been passed on to the team at Malton. It is always lovely to see you both and we would like to thank you for your continued loyalty. We hope to see you at Malton again in the future but in the meantime we thought you might enjoy this short video https://youtu.be/7C_dR7XvY5g?list=PLIqyLU4s8oiOKob8nrVKvycY7O-bB0fWB

Thank you again

Kind regards

Date of purchase: 03/03/2017

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

This was my 12 week check. The service provided was excellent as always

Ray Chapman Motors

9 years ago

Thank you very much Mrs H.

Date of purchase: 24/03/2017

Trusted Customer

9 years ago

As ever Nigel was excellent from making the appointment at short notice to ensuring everything was done on time.

Ray Chapman Motors

9 years ago

Thank you again Ms A

Date of purchase: 29/03/2017

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Great experience well looked after

Ray Chapman Motors

9 years ago

Good Afternoon Mr J

Thank you for travelling from Warwickshire to purchase your Volvo V70 from Andrew Morby-Smith at our Malton dealership. We are delighted you were pleased with your buying experience and we hope you are enjoying your new vehicle. If you have any questions or concerns please do not hesitate to contact Andrew on 01653 693751 and he will be happy to help.

Thank you again.

Kind regards

Date of purchase: 20/03/2017

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

You can always expect 5 star service.

Because the service I received was 5 star

Ray Chapman Motors

9 years ago

Good afternoon Mr R

It is always a pleasure to see you at our Malton dealership and we hope you are pleased with the cosmetic repair on your Volvo XC60 and that you new wiper blade is working well. Hopefully the current sunny weather will continue and you won't have to use it too much! We look forward to seeing you again on Monday, 5th June for the MOT.

Kind regards

Date of purchase: 10/03/2017

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Service done all OK but when car was washed it kept leaving white streaks from the window trims down the side which meant I had to keep re-washing and rinsing the car several times over the next...

Date of purchase: 04/03/2017

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

A great 'garage family' to deal with and support.

Friendly, helpful and good service.

Ray Chapman Motors

9 years ago

Good Afternoon Mr and Mrs S

Thank you for your comments which have been passed on to the team at York. We hope all is well with your Volvo XC60 following the annual service and MOT and we look forward to seeing you in the dealership again in the future. In the meantime thank you for your business and please do not hesitate to contact us on 01904 789789 should you need any assistance with your vehicle.

Kind regards

Date of purchase: 10/03/2017

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Good prompt service as usual.

Ray Chapman Motors

9 years ago

Thank you Mr B for your comments which have been passed on to the team at York. Please remember your free Health Check identified an amber status on your tyres. Please keep a check on them and if you would like to organise a replacement please contact us on 01904 789789 for a quote. We hope everything else is OK with your Volvo XC60 following it's service. Thank you for using Ray Chapman Motors and we look forward to seeing you in the dealership again in the future.

Kind regards

Date of purchase: 27/03/2017

Trusted Customer

Pickering

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Customer care is their major concern.

Ray Chapman Motors

9 years ago

Thank you Mr S for your comment. We do try to delivery outstanding customer service and treat customers as we would like to be treated. We hope all is well with your Volvo V40CC following the Service and MOT at our Malton dealership. Please do not forget to keep an eye on your tyres as mentioned in your free Health Check. If you watch this short video it will give you a few tips https://youtu.be/6mJMPvEtsCQ?list=PLIqyLU4s8oiPwHrGQGFwAW4T7QRUgTMw8

Please give us a call on 01904 789789 when you are ready to replace your tyres and we will give you a competitive quote.

Kind regards

Ray Chapman Motors

9 years ago

Sorry Mr S - Malton tel number of course is 01653 693751!

Date of purchase: 01/03/2017

Trusted Customer

Dunnington, York

9 years ago

What Trusted Customer said about Ray Chapman Motors:

A pleasure to do business with.

The repairs to my door mirror were executed on time, to an excellent standard and cheaper than quoted.

Ray Chapman Motors

9 years ago

Good Afteroon Mr C

Thank you for your comments which have been passed on to the team at Malton. We hope your new mirror is working satisfactorily and we look forward to seeing you in the Malton dealership again in the future.

Kind regards

Ray Chapman Motors

9 years ago

Sorry - YORK dealership

Date of purchase: 07/03/2017